Questions & Answers

Q: QuestionHi! My question ls this headphone is wireless or just cable

Asked 8 years ago by Firat.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Studio Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer Hi the headphone is actually both, u have the ability to use them wirelessly using Bluetooth or u can plug the provided headphone jack. Hope this helps?

  Answered 8 years ago by SunnyUKVerified Purchase

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Q: QuestionThese look like the over ear. I see it says on ear. Can you verify?

Asked 8 years ago by Erock.

• A:Answer Over the ear.. unless you have huge ears.

  Answered 8 years ago by er18328Verified Purchase

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Q: QuestionAre these the studio 3 wireless? And what is the warranty? Can I return them if I don't like them?

Asked 8 years ago by Roger.

• A:Answer No, these are not the studio 3 wireless. This has a 90 day warranty. Yes, you can return them.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes it come with the box or is it just the headphones, cable, and carrying case?

Asked 8 years ago by Sam.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Studio Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer Mine came with the box and all accessories. Headphones, case, cable, carbiner.

  Answered 8 years ago by MikeVerified Purchase

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Q: QuestionIs this Studio 3 wireless or bluetooth ..? How many hours duration time used to it and charging hours if they are low battery?

Asked 8 years ago by Damulag.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Studio Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer Beats Studio Wireless Headphones are wireless and connect with bluetooth or wired. Learn more here: https://www.beatsbydre.com/support/headphones/studio-wireless Beats Studio 3 Wireless Headphones are the current model with Pure ANC and the Apple W1 Chip. Learn more here: https://www.beatsbydre.com/headphones/studio3-wireless

  Answered 7 years ago by Beats by Dr. Dre ?

  
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Q: QuestionAre these the Studio3 model?

Asked 8 years ago by Jonb20283.

• A:Answer No, this is not the Studio 3 model.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionUmm can you get a new pair if you lose them? And does every pair come with a 1 year warranty?

Asked 8 years ago by Ty123thegod.

• A:Answer If you lose them, you will have to buy new ones. They do have a warranty if they fail.

  Answered 8 years ago by MomoVerified Purchase

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Q: QuestionWhy when it says $154.99 for open box when i click on it it comes up $184.99 this is refurbished

Asked 8 years ago by Viper1977.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Studio Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer Before you buy - If you're having any doubts or concerns, your best bet is to reach out to the retailer or seller. Ask about their return policy, what accessories are included, and whether or not they are new - used - refurbished - or authentic Beats. Included accessories for refurbished product may vary. Be sure that the serial number on your box matches the serial number on your device. Please review this resource to find your serial number: https://www.beatsbydre.com/support/how-to/find-serial-number Counterfeit Beats by Dr. Dre products are cheaply made and don’t provide the same durability, functionality, or listening experience that makes Beats stand out from other audio electronics. We always recommend purchasing from an Authorized Retailer so that you can be sure you're getting an authentic device. Please review this resource on safe buying and spotting fakes: https://www.beatsbydre.com/support/safe-buying Please review this resource for Beats by Dr. Dre authorized retailers: https://www.beatsbydre.com/company/authorized-retailers We recommend that you register your Beats by Dr. Dre product after purchase. Learn how here: https://www.beatsbydre.com/register Beats and Apple offer a limited 1-year manufacturers warranty. Other retailers may offer their own separate warranties or protection plans (check with the individual retailers for their terms and details). Please visit our Service and Warranty page for information on Apple and Beats products: https://www.apple.com/legal/warranty/products/accessory-warranty-english.html Or contact Support to find out if your product is eligible for service or repair: https://getsupport.apple.com/?caller=bbd&PFC=PFC6007

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  Answered 7 years ago by Beats by Dr. Dre ?

  
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Q: QuestionHow many hours can be use after complete charged?

Asked 8 years ago by Rataguz.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Studio Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer About 20 hours

  Answered 8 years ago by BeatsVerified Purchase

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Q: QuestionDoes the insurance/warranty coverage differ from the coverage of new ones? Is it better or worse or the same?

Asked 8 years ago by Beat.

Q: QuestionWith these headphones, do you charge them with a power cord? Or do the beats take alkaline batteries?

Asked 8 years ago by Alexis.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Studio Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer It uses a charger that you plug into the wall. It's pretty convenient because you do not have to buy batteries. It uses an android charger head.

  Answered 8 years ago by JackieVerified Purchase

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Q: QuestionDoes it have all the accessories ?

Asked 8 years ago by Slim.

• A:Answer Yes, included with this listing is: Geek Squad Certified Refurbished Beats Studio Wireless On-Ear Headphones 3.5mm audio cable, RemoteTalk cable USB 2.0 charging cable, USB power adapter Carrying case.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWhen I pair the Beats wireless on ear headphones to my Samsung 6" tv it asks for a passcode. I tried 0000 and I tried 1234 but it won't pair. Any suggestions or do I need to return them?

Asked 8 years ago by LouAnn.

Q: QuestionCan I add the $59.99 service plan in this item?

Asked 8 years ago by Gato.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Studio Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer Before you buy - If you're having any doubts or concerns, your best bet is to reach out to the retailer or seller. Ask about their return policy, what accessories are included, and whether or not they are new - used - refurbished - or authentic Beats. Included accessories for refurbished product may vary. Be sure that the serial number on your box matches the serial number on your device. Please review this resource to find your serial number: https://www.beatsbydre.com/support/how-to/find-serial-number Counterfeit Beats by Dr. Dre products are cheaply made and don’t provide the same durability, functionality, or listening experience that makes Beats stand out from other audio electronics. We always recommend purchasing from an Authorized Retailer so that you can be sure you're getting an authentic device. Please review this resource on safe buying and spotting fakes: https://www.beatsbydre.com/support/safe-buying Please review this resource for Beats by Dr. Dre authorized retailers: https://www.beatsbydre.com/company/authorized-retailers We recommend that you register your Beats by Dr. Dre product after purchase. Learn how here: https://www.beatsbydre.com/register Beats and Apple offer a limited 1-year manufacturers warranty. Other retailers may offer their own separate warranties or protection plans (check with the individual retailers for their terms and details). Please visit our Service and Warranty page for information on Apple and Beats products: https://www.apple.com/legal/warranty/products/accessory-warranty-english.html Or contact Support to find out if your product is eligible for service or repair: https://getsupport.apple.com/?caller=bbd&PFC=PFC6007

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  Answered 7 years ago by Beats by Dr. Dre ?

  
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Q: Questioncan you tell me what the issue is with these?

Asked 8 years ago by Anonymous.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Studio Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer I bought a pair of these to replace my sons Beats solo headphones. Although the sound is good with the solo's the Beats studios have more depth and cover your ears for more sound cancellation. Highly recommended, one of my favorite purchases.

  Answered 8 years ago by JeramyJVerified Purchase

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Q: QuestionAre these the matte black color or are they gloss black?

Asked 8 years ago by Chris.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Studio Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer The pic looks matte black. The item I purchased is matte. I could not say if they are available in gloss black.

  Answered 8 years ago by 8leggs8Verified Purchase

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Q: QuestionAre refurbished beats studio 2 available in stores

Asked 8 years ago by Barnee113.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Studio Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer No

  Answered 8 years ago by BeatsVerified Purchase

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Q: QuestionWill the price of these go down on Black Friday? And has anyone received bad studio 2s from here?

Asked 8 years ago by Ortega.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Studio Wireless Noise Cancelling Over-the-Ear Headphones - Black

Q: QuestionAre these the Studio2 or Studio Wireless On-Ear Headphones?

Asked 8 years ago by Nico.

• A:Answer I ordered these and received the studio2 wireless

  Answered 8 years ago by YetimanVerified Purchase

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