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Hello, viewing the recorded videos on your computer is not yet supported. The video is encrypted and only view-able through the Geeni app on your phone, so do not try removing the Micro SD card to view video. For more details, you may contact us by phone +1 (888) 232-3143 or send us an email at [email protected]. You may also check our support website support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST.
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