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2.4 gHz only
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Sorry, there was a problem. Please try again later.HI! Make sure your connectiong to 2.4Ghz wi-fi network. Geeni smart devices cannot connect to 5.8ghz networks. The 2.4 GHz band provides coverage at a longer range and 5 GHz band provides less coverage because it cannot penetrate solid objects, such as walls and floors. For assistance, please contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 7:00 AM to 12:00 AM EST.
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