A:AnswerWe appreciate your inquiries, Tony. With this, there is no option to turn off the light on our Geeni switch. For more inquiries you may reach us daily from 10 AM to 7 PM EST.
A:AnswerHello Zach, thank you for your inquiry about one of our products. To answer your question, yes, you can set a schedule for this light switch to turn on or off at a specific time. For more details, please call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 10:00 AM to 7:00 PM EST.
A:AnswerHello Cobby, I can understand your frustrations. This is absolutely the last thing that we want you to experience. Please contact our support team so they can guide you on how to navigate your Geeni app so you can enjoy using your Geeni app and device by call +1 (888) 232-3143 or send us an email at [email protected]. You can also visit our support website support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.
A:AnswerHello Zack! Z Wave is another protocol that is used in home automation devices and uses a hub. However, Geeni devices are designed to be controlled only in the Geeni app. You may try and it may work but we cannot guarantee full functionality due to compatibility limitations. If you need more details, please contact us at +1 (888) 232-3143 or send us an email at [email protected]. You can also visit our support website support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.
A:AnswerThank you for your interest in one of our products. The light switch is designed to be used for outdoors use as some customers are looking for but it can either be used both indoors and outdoor . For further reference kindly check this link https://support.mygeeni.com/hc/en-us/sections/360001979954-Geeni-TAP-Smart-Wi-Fi-Light-Switch. For more details, you may contact us by phone +1 (888) 232-3143 or send us an email at [email protected]. you may also check our support website support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST.
A:AnswerHi Bill! Thank you for raising this to our attention. To answer your question, Yes, as long as it fits to your face plates.To give you an idea, it does fit most standard decora face plates. We are thrilled to share the dimension with you, please contact us, via email at [email protected] or call at +1 (888) 232-3143. You can also visit our website support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST.
A:AnswerThank you for your interest in one of our products. In terms of wiring connection, yes, it is required to have neutral wire connection to provides power to the light switch, even when the lights are off. This is to avoid any short circuits between the switch and the lights. Please contact any professional electrician to help you with this one. For more information, please contact our support channels via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST.
