Questions & Answers

Name: GEN3 - The Stride Step-Thru eBike w/ 45 mi Max Operating Range and 20 MPH Max Speed - White
Brand: GEN3
SKU: 6486067
Price: 1274.99 USD
Rating: 4.3 (33 reviews)

GEN3 - The Stride Step-Thru eBike w/ 45 mi Max Operating Range and 20 MPH Max Speed - White

Model:: ELM107G3; |
SKU:: 6486067

User rating, 4.3 out of 5 stars with 33 reviews.

Highly rated by customers for:

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Page Showing 41-47 of 47 questions

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QuestionWhen shipped, what is the size of the box that comes along with it?
Asked 3 years ago by MTS.
- Answer The box is approximately 3' x 5' x 6"
  Answered 3 years ago by Matt
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QuestionWhat is the drive motor watts ?
Asked 4 years ago by Ron.
- Answer The Stride uses a 500W motor
  Answered 3 years ago by Gen3 Team
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QuestionWhat is the wattage of the battery charger?
Asked 4 years ago by Candy.
- Answer The chargers that are supplied with out bikes are 54.6V/2A
  Answered 3 years ago by Gen3 Team
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QuestionHow much does this weigh?
Asked 4 years ago by benncat.
- Answer Approximately 50 lbs
  Answered 3 years ago by Matt
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QuestionI have a new Gen 3 Stride step through bike. How do you start the display? The battery is fully charged and shows a blue light. Several attempts made holding the M button down.
Asked 3 years ago by Finn.
- Answer Make sure the cables you had to connect inside the handlebar post are fitted together well.
  Answered 3 years ago by TheJojoShow
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QuestionI am 5’ to 5’1” tall. Will this bike be small enough for me to ride? If not, what e-bike that you have would fit me best?
Asked 3 years ago by Robin.
- Answer I am 5’4” and I have to put the seat up a little. I think it could work for you.
  Answered 3 years ago by Travelinglaptopuser
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QuestionCan you purchase / replace a battery once the original battery dies? how expensive is it to replace? how hard and where can you purchase a replacement battery?
Asked 3 years ago by Momi.
- Answer Not anymore. Gen3 went out of business in Oct 2022. Check their website and you'll see the details. Great bike but disappointed that once my battery dies around 3-5 years, the bike will be junk.
  Answered 2 years ago by Anonymous
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Showing 41-47 of 47 questions

Questions & Answers

GEN3 - The Stride Step-Thru eBike w/ 45 mi Max Operating Range and 20 MPH Max Speed - White

Q: QuestionWhen shipped, what is the size of the box that comes along with it?

Q: QuestionWhat is the drive motor watts ?

Q: QuestionWhat is the wattage of the battery charger?

Q: QuestionHow much does this weigh?

Q: QuestionI have a new Gen 3 Stride step through bike. How do you start the display? The battery is fully charged and shows a blue light. Several attempts made holding the M button down.

Q: QuestionI am 5’ to 5’1” tall. Will this bike be small enough for me to ride? If not, what e-bike that you have would fit me best?

Q: QuestionCan you purchase / replace a battery once the original battery dies? how expensive is it to replace? how hard and where can you purchase a replacement battery?

QuestionWhen shipped, what is the size of the box that comes along with it?

QuestionWhat is the drive motor watts ?

QuestionWhat is the wattage of the battery charger?

QuestionHow much does this weigh?

QuestionI have a new Gen 3 Stride step through bike. How do you start the display? The battery is fully charged and shows a blue light. Several attempts made holding the M button down.

QuestionI am 5’ to 5’1” tall. Will this bike be small enough for me to ride? If not, what e-bike that you have would fit me best?

QuestionCan you purchase / replace a battery once the original battery dies? how expensive is it to replace? how hard and where can you purchase a replacement battery?