Questions & Answers

Q: QuestionHow often do the filters need to be replaced?

• A:Answer The manufacturer recommends replacing the filter every 6-8 months to maintain optimal performance.

Q: QuestionWhat does the UV-C light do?

• A:Answer The UV-C light helps reduce airborne bacteria, viruses, and mold spores.

Q: QuestionIs this air purifier certified energy efficient?

• A:Answer Yes, this air purifier is Energy Star certified.

Q: QuestionWhat size room is this air purifier ideal for?

• A:Answer This air purifier is ideal for medium size rooms, up to 150 sq. feet.

Q: QuestionDoes this air purifier have multiple fan speeds?

• A:Answer Yes, it has 3 fan speeds to choose from, including a low speed that runs ultra-quiet.

Q: QuestionWhat type of filter does this air purifier use?

• A:Answer This air purifier uses a HEPA filter, which captures 99.97% of dust and allergens as small as 0.1 microns.

Q: QuestionHow well does this purifier work for eliminating cooking odors? Our exhaust fan does not vent outside so when I cook, the odors linger pretty bad. I am looking for something that will help.

Asked 4 years ago by GrB1141.

• A:Answer This unit will cover up to 150sq ft, and with the carbon filter it will help to reduce or eliminate odors.

  Answered 4 years ago by GuardianTechnologies

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Q: Questionhow often do you have to replace the hepa filter

Asked 4 years ago by jeff.

• A:Answer Then filter will need to be replaced every 6 months.

  Answered 4 years ago by GuardianTechnologies

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Q: Questionwhat is the model # of the replacement filter

Asked 3 years ago by Dodie.

• A:Answer The filter part number is FLT4700.

  Answered 3 years ago by GuardianTechnologies

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Q: QuestionDoes this purifier emit ozone? If so, how much?

Asked 1 year ago by Parsnip.

• A:Answer Thank you for reaching out to Lasko. The unit does not have an Ionizer.

  Answered 1 year ago by Dan O

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Q: QuestionDoes Best Buy carry the air filters or do I have to get it from somewhere else and are they expensive?

Asked 3 months ago by Mousie.

• A:Answer Hi, thank you for reaching out to Guardian Technologies Customer Support. For your Germ Guardian AC4700BDLX model, the recommended filters are the FLT4700 Genuine HEPA Pure Replacement Filter M, and the FLT47CB4, which is a 4-pack of Guardian’s Carbon Filter Replacements. After checking availability, we can confirm that Best Buy carries the filter at the same price as Guardian Technologies. Each is currently priced at $29.99, giving you the flexibility to purchase from the retailer that best suits your needs. To make things easier, here are direct links to both options: https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&st=FLT4700 https://guardiantechnologies.com/products/germguardian-flt4700-true-hepa-genuine-air-purifier-replacement-filter-m https://guardiantechnologies.com/products/germguardian-flt47cb4-genuine-carbon-filter-replacement-4-pack If it is more convenient you may also chat with us on www.Guardiantechnologies.com. We are available to chat Monday through Friday from 8am to 9pm EST.

  Answered 3 months ago by Dan O

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Q: QuestionWhere is this unit made?

Asked 5 months ago by MrsG.

• A:Answer Greetings, The GermGuardian 15-inch Air Purifier with 360-Degree True HEPA Filter and UV-C Light is manufactured in China. Thank you for your question!

  Answered 5 months ago by Dan O

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Q: QuestionWhen do you replace the lamp and how do you do it?

Asked 3 years ago by Anonymous.

• A:Answer I honestly would like to know as well. My unit has been running non stop for half a year and it still shows that it is working fine with a blue light...

  Answered 3 years ago by KseniaSVerified Purchase

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Q: QuestionDo I let it run 24/7? Bought it for my daughters pollen allergy for her bedroom. Or does it have to run just during the night while she is in that room? Thank you

Asked 3 years ago by Montana.

• A:Answer I keep it running 24/7, I think I might need to change the filter a little sooner, but I think it's worth it. My boy has started sleeping all night. He was so miserable before .

  Answered 3 years ago by AGMasterVerified Purchase

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Q: QuestionWill this unit remove smoke from a laser?

Asked 3 years ago by Hobby.

• A:Answer The unit will help to reduce or eliminate the odor of smoke and its particles.

  Answered 3 years ago by GuardianTechnologies

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Q: QuestionDoes this unit get rid of cigarette smoke

Asked 4 years ago by Anonymous.

• A:Answer Yes it gets rid of cigarette smoke. I live in Apt where someone walks around with cigarette and smokes, which I hate. Few times I was caught off guard and smelled smoke. So I shut all the windows and turned on the purifier. Although it's little loud (wouldn't turn on during sleep), it got rid of cigarette smell. It works.

  Answered 3 years ago by MyAppleVerified Purchase

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Q: QuestionDo the exterior led lights stay on all of the time? Too much light to be used in bedroom at night?

Asked 4 years ago by Doug.

• A:Answer Yes, the LED lights will be on continuously unless the unit is shut off or the UV feature is turned off.

  Answered 4 years ago by GuardianTechnologies

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Q: Questionwhat uv light and filter do you buy to replace?

Asked 4 years ago by T.

• A:Answer The filter is the FLT4700 and the bulb is the LB1000.

  Answered 4 years ago by GuardianTechnologies

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Q: QuestionIs this air purifier quiet?

Asked 4 years ago by Teddy.

• A:Answer It's loud if you ask me. I wouldn't turn on during sleep. I'd turn on during wake time to get rid of the smell (cooking, cigarette etc) but would turn it off after smell is gone. It's not automatic either so it's totally manually operated, would have to turn on and off by hand. Little inconvenient if you ask me. For price of $79.99 compared to $100 over prices for other ones we chose this one. It's okay for now.

  Answered 3 years ago by MyAppleVerified Purchase

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