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I had the same problem with mine until I looked into it further and realized that it was a connectivity issue. Where i had it located was causing some interference and made the connection glitchy. I first had to bring it closer and reconnect it to the access point then I was able to move it to another spot in my home that didn’t have that problem. All my devices connect without an issue now. Hope this helps!
Sorry, there was a problem. Please try again later.I would call the Geek Squad
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