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Questions & Answers

Your price for this item is $289.99
The comparable value price is $399.99
Page Showing 1-10 of 10 questions
  • QuestionWhat is the maximum area covered by this router?

    • Answer One router provides up to 2200 square feet of fast, reliable Wi-Fi.
    This question and answer was generated by AI based on customer and product data.
  • QuestionI am currently using a Spectrum Router and Modem. My house is on three levels with over 3500 sq ft. I need several mesh units to be attached. Can you recommend a router/mesh system that should fit my needs better?

    Asked by CB.

    • Answer Hey there, CB. The Nest Wifi Pro can cover up 2,200 sq ft per device. With a multi-story home, we recommend having one per floor to make sure you receive the best connection wherever may be. Here’s a link with more information: https://support.google.com/googlenest/answer/7182840

      Answered by Google Nest Support

  • QuestionDo they speakers built-in

    Asked by Eddie.

    • Answer Hi Eddie, we want to let you know the Nest WiFi Pro does not include smart speaker features. It only provides network connectivity via WiFi and Ethernet.

      Answered by Google Nest Support

  • QuestionDoes this work with T-Mobile home internet?

    Asked by Kristi.

    • Answer Hey there, Kristi. Thanks for your inquiry. The Nest WiFi Pro is designed to work with most standard broadband internet service providers, including cable, DSL, fiber, and satellite connections. We recommend reaching out to T-Mobile to confirm whether Nest WiFi Pro is compatible with their service or not. For further technical assistance and other concerns, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp

      Answered by Nest Support

  • QuestionCan Geeksquad uprade my computers wifi protocol from Wifi 5 to 6?

    Asked by Joey.

    • Answer Hi there, Joey. We recommend contacting their support team directly so they can address your concern about your computer's Wi-Fi protocols. If you have any technical inquiries about the Nest Wifi Pro, please don't hesitate to contact our support specialists on our Google Nest Help page here: https://support.google.com/googlenest/gethelp

      Answered by Nest Support

  • Questiondoes it works with xfinity xfi gateway ??????

    Asked by mike.

    • Answer Hey there, mike! Yes, the Nest Wifi Pro operates as a Wi-Fi mesh system and is compatible with most Internet service provider (ISP) modems. To set up the device, you'll need an Ethernet connection from your ISP modem to the device. If you're using a modem/router combination device, it's advisable to disable the Wi-Fi functionality of the combo or set it to Bridge mode to avoid Double NAT, which can lead to connectivity issues. If you're not familiar with Wi-Fi router settings, contact your internet service provider (ISP) or router manufacturer for help with these settings. If you require further guidance or have any questions about Nest Wifi Pro, please don't hesitate to reach out to our support team for assistance here: https://support.google.com/googlenest/gethelp

      Answered by Nest Support

  • QuestionI have an old eero 3pack system I had Best Buy install in 2020. I am changing out my Dish for streaming soon and need to upgrade my wifi. I want to get the Eero 6e 3 pk system. how simple is that for me ,a 72 year old to do?

    Asked by Vickie.

    • Answer It's actually quite easy. Download the Google Home App to a smart phone or tablet and the app will walk you through the set up. It took me about 5 minutes to set up the refurbished Nest Wi-fi Pro 6e AXE5400 Mesh Router 3 pack.

      Answered by Nadb

  • QuestionThis system work with my Att fiber optic internet service ? I live in Hollywood Florida USA.

    Asked by Anonymous.

    • Answer If you connect one of the Google Mesh WiFi connection hubs to your AT&T router with an Ethernet cable, yes. I have it set up at my home and it works beautifully. It's even the old version that isn't interchangeable as to WiFi point and router, it has a designated hub that's the router and two "points". I'm about to upgrade to this, myself.

      Answered by Dauntless

  • Questioncould please explain how this work I'm in Dominican Republic and the house here are made out of cinder block whit made it hard to get wifi. will this help extend it throughout the house? do I need an monthly account with google? thanks

    Asked by Romeo.

    • Answer Hi there Romeo, Nest Wifi Pro is a tri-band mesh Wi-Fi system that utilizes 2.4 GHz, 5 GHz, new 6 GHz wireless radios to allow more data to flow through your router and deliver faster device speeds, up to 5.4 Gbps (4.2 Gbps outside of US) combined. However, combined speeds are total speeds across all bands and actual speeds will still be affected by environmental factors like the thick cinder block walls of your home. It connects to your Internet modem using an Ethernet cable. And if you're using a modem/router combo, we recommend setting it in bridge mode and disabling its Wi-Fi functionality to avoid any network issues caused by both your combo and your primary Nest Wifi Pro, broadcasting the same SSID and password. Additionally, Nest Wifi Pro isn't compatible with 3rd-party Wi-Fi routers, points or extenders to create a wider Wi-Fi mesh network, since it can only work with another Nest Wifi Pro Router. It also doesn't require any subscription service to work, but it will need a high speed Internet connection with your preferred Internet service provider, which may require a regular subscription fee. More importantly, we recommend using Nest Wifi Pro in the country of purchase only as local restrictions and standards may impact the functionality of the device.

      Answered by Nest Support

  • QuestionDo refurbished items have warranty? Can geek squad insurance or Best Buy insurance be purchased on refurbished items?

    Asked by Warranty.

    • Answer According to Wirecutter News as of January 2021, all Best Buy Certified Refurbished items come with a 90-Day Warranty, and extended warranties can be purchased on an item-by-item basis.

      Answered by Dauntless