Questions & Answers

Q: QuestionHow easy is this to install by myself.?

Asked 6 years ago by Horace.

• A:Answer Very easy, look at the nest website and compare your wires to your current setup to make sure it's compatible before you buy. Then when you install the app, it guides you on the install.

  Answered 6 years ago by Clo4

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Q: QuestionCan one Nest be used to control two zones? I have a thermostat upstairs and downstairs...

Asked 6 years ago by Mel.

• A:Answer Mel, The answer is no. Unfortunately you will need one for each zone. You can however, install the Nest in the main part of your home, and use a less expensive thermostat in the other areas of your home. I have 3 Nest thermostats in my home.

  Answered 6 years ago by MarkVerified Purchase

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Q: QuestionWill nest send alerts if temp drop below set temp t4000es

Asked 6 years ago by Gib.

Q: QuestionDoes thermostat still work when WiFi is down?

Asked 6 years ago by Janet.

• A:Answer yes but you can not access until the wifi comes back.

  Answered 6 years ago by scotty

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Q: QuestionCan this device be used in a bathroom and have no issues with moisture or humidity?

Asked 6 years ago by Gary.

Q: QuestionI am only getting “heat” “eco” and “fan” as options. Why is “cool” not coming up?

Asked 6 years ago by Anonymous.

• A:Answer Connected to wires wrong !!!

  Answered 5 years ago by BunkyVerified Purchase

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Q: QuestionWill this connect with both forced air and baseboard simultaneously? Our forced air reaches all parts of our home with the exception of our sons bedroom which needs to be temp regulated by a baseboard.

Asked 6 years ago by Curious.

Q: QuestionI m unable to cool my home. We set the temp to cool but the inside temperature stays in the 80s. We went on YouTube followed instructions with no success. What is the next step? Help!!

Asked 6 years ago by Anonymous.

• A:Answer I have not had this issue with my nest thermostat but when I had my old ac system w/o the nest thermostat the temp inside my house will cool down to 80 and it will continue to run even if the temp was set to 70. My house is really small so it should not take that long to cool down. I had it checked and it was due to low freon. If your system stops running at 80 even if the temp was set to a lower temp, it could be a sensor issue. It could be that the room where your nest is located already reached the set temp. Aside from that the only probable reason I can think of is a defective nest unit as long as it was confirmed to be compatible with your system and the wires are connected to the right places. If I have have the same issue, I would consult a nest pro or an ac technician.

  Answered 6 years ago by FredVerified Purchase

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Q: QuestionDoes this require C wire? Thanks

Asked 6 years ago by Jeric.

• A:Answer Yes, you’ll need the C wire. If you already have an existing thermostat use the stickers provided by Nest to identify each wire this will make it easier for installation. You make run into an issue with 24V wire it the current isn’t strong enough to power the Nest. But I hope you don’t have any issues,

  Answered 6 years ago by BruceBruceVerified Purchase

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Q: QuestionIt says the battery needs recharged do I have to plug it into something to recharge them

Asked 6 years ago by Dusty.

• A:Answer It has a built-in rechargeable lithium-ion battery. You only need to plug it in.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs the nest thermo compatible with a wiser air base or is it necessary to install the nest base?

Asked 6 years ago by Azjeff45.

• A:Answer It needs the nest base

  Answered 6 years ago by Icynova

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Q: QuestionCan i block access from others to change the temperature or reprogram the settings, or can anyone go to change the temperature/settings manually?

Asked 6 years ago by Carol.

• A:Answer You can lock it. :)

  Answered 6 years ago by SDTN

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Q: QuestionDo you have to use Wi-Fi to use this Nest ?

Asked 6 years ago by Mick777.

• A:Answer You don’t need to have Wi-Fi. But there are extra features available if you can connect the unit to your Wi-Fi. App control and voice control.

  Answered 6 years ago by BryceVerified Purchase

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Q: QuestionI have a nest e but my unit has seven wires and the base only has six ports. Can I swap just the base for one with more ports.

Asked 6 years ago by BuddyWalt.

• A:Answer I suggest using the compatibility checker to see if this unit is compatible. You punch in a couple things and it gives you an answer. It tells you if it’s compatible

  Answered 6 years ago by Barns

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Q: Questionwill it work with a PC?

Asked 6 years ago by cstcst.

• A:Answer Yes

  Answered 6 years ago by Barns

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Q: QuestionMy installer said you could change the display on the thermostat -E to display actual temperature in large numbers, and set temperature to the small number. He, nor I can't quite find where to do this.

Asked 6 years ago by Papa.

• A:Answer This can be accomplished using Farsight which is a feature available only on the Nest Learning Thermostat. https://nest.com/support/article/Tour-of-the-Nest-Learning-Thermostat-temperature-screen

  Answered 6 years ago by Nest Support

  
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Q: QuestionHow easy is it to install?

Asked 6 years ago by BKM.

• A:Answer Its very simple. You can google the step by step youtube video that should let you know if the Nest is compatible with your pre-existing wiring. https://youtu.be/VP_4_7iAXVw

  Answered 6 years ago by Bestbuyer45424Verified Purchase

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Q: QuestionI have a small and medium size dog. Will the nest see them during the day and control the home as if it were occupied?

Asked 6 years ago by RonF.

• A:Answer Hello, I purchased two of the Nest thermostats for my home and installed them where my old ones were located... about chest-height. I have noticed that the display lights up when I step in front of it. I doubt that the sensors will pick up movement from small children or dogs unless they can reach up to the height of the thermostat. I hope that helps.

  Answered 6 years ago by BrunoVerified Purchase

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Q: QuestionWill this thermostat change temperatures multiple times during the day? i.e. lower temp for a couple of hrs before raising it during expensive electricity times. and also weekend settings.

Asked 6 years ago by Jerryg.

• A:Answer yes. You can set it to move any way you want. or just keep adjusting it on the fly, and it will replicate what you do.,

  Answered 6 years ago by Jelsey4Verified Purchase

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