“Have had the Google nest wifi for a week now and almost immediately it started dropping connection. Now today it dropped connection and it will not hold it anymore. Is there anything that can be done? Very disappointed at the moment.”
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Yes, you can try to perform a power cycle. Here is how you can perform it: - Disconnect both your modem and Nest Wifi router, - Leave them unplugged for 5 minutes, make sure that the modem and Nest Wifi router lights turn off completely before plugging them back in. - Some modems have backup battery packs, you will need to disconnect battery packs too. - Plug your modem and Nest Wifi router back to the power outlet, and allow them to turn on fully, then connect the router to the modem via the WAN port. If power cycling doesn't work, try resetting to its factory default and re-setup. To factory reset, you can check out this support article: https://support.google.com/wifi/answer/6246619 If the issue still persists, please feel free to contact us here: https://support.google.com/googlenest/contactflow
Sorry, there was a problem. Please try again later.Check with your ISP for a list of compatible routers. If you’re on a fiber ISP, a mesh router may not be compatible.
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