Questions & Answers

Q: QuestionCan I use voice control with this Google TV Streamer?

• A:Answer Yes, the Google TV Streamer comes with a voice control remote and has Google Assistant built-in.

Q: QuestionWhat is the maximum resolution supported by this streaming device?

• A:Answer The Google TV Streamer supports a maximum resolution of 2160p (4K).

Q: QuestionDoes the Google TV Streamer support Dolby Atmos?

• A:Answer Yes, you can connect speakers that support Dolby Atmos for a more immersive 3D sound experience.

Q: QuestionDoes this device support HDR?

• A:Answer Yes, the Google TV Streamer supports HDR with Dolby Vision.

Q: QuestionMy tv is not Smart tv Can we get rid of the cable box from Comcat after installing the Google tv streamer that I will buy from you?

Asked 1 year ago by Charlie.

• A:Answer Good news, Charlie! The Google TV Streamer (4K) can turn your regular TV into a smart TV, allowing you to access various streaming services. A Google TV streamer works with most TVs that have an HDMI port. However, there are a few things to consider: > Internet Connection: You'll need a reliable internet connection to stream content. > Cable TV Services: If you rely on specific cable TV channels that aren't available through streaming services, you might still need a cable box for those channels. > Live TV Streaming Services: Some streaming services offer live TV channels, but your local channel availability may vary. > Subscriptions: Each streaming service requires a subscription with its own cost. If you have any other questions, please contact us at the following link: https://support.google.com/chromecast/googletvstreamer#topic=15435243

  Answered 1 year ago by Google Team

  
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Q: QuestionCan I cast to this from a Chromium browser like I can with the discontinued Chromecast line of products?

Asked 1 year ago by user.

• A:Answer Great question. Yes, you can cast directly from your browser to the Google TV Streamer (4K). Here’s a link with more details: https://support.google.com/chromecast/answer/3228332

  Answered 1 year ago by Google Team

  
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Q: QuestionI subscribed to various streaming apps. Do I have to enter each one separetly with each password?

Asked 5 months ago by LaoR.

This question was asked about the related product: Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Hazel

• A:Answer Thanks for the inquiry, LaoR. Yes, you’ll need to login into each individual streaming service as they are all independent apps on the Google TV Streamer (4K).

  Answered 5 months ago by Google Team

  
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Q: QuestionWhat is the refresh rate @4k?

Asked 1 year ago by MC.

• A:Answer 60 Hertz

  Answered 1 year ago by AshleyPVerified Purchase

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Q: QuestionI am trying to use an older Insignia brand led TV as a monitor for Google Nest cameras at my business. Is this going to work in displaying my camera images on the older tv? It has USB and HDMI inputs.

Asked 1 year ago by Anonymous.

• A:Answer Hi there! You can use a Google TV Streamer (4K) to view your Nest cameras on a compatible monitor. Ensure your monitor has an HDMI port, an HDMI 2.1 cable, and a Wi-Fi network connection. You will also need a Google Account. For more information on compatibility, please tap here: https://support.google.com/googlenest/answer/7529598?hl=en

  Answered 1 year ago by Google Team

  
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Q: QuestionHow does the streamer interact with SONY Bravia TV with Google Interface. Does it, if so how does it enhance it.

Asked 1 year ago by TheGreatPpme.

• A:Answer Hey TheGreatPpme, the Google TV Streamer and Sony Bravia TV with Google Interface work seamlessly together, providing a unified and intuitive user experience. You can use the same remote control to navigate both your Google TV and Bravia TV, eliminating the need for multiple remotes, and With Google Assistant built-in, you can use your voice to control both devices and search for content hands-free.

  Answered 1 year ago by Google Team

  
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Q: Questionwhat processor does it have? how much ram does it have?

Asked 1 year ago by countryrock.

• A:Answer MT8696 from MediaTek. The core design is ARM’s Cortex-A55, and it’s said the GPU is Imagination Technologies’ PowerVR GE9215 with cores clocked at up to 850 MHz. It has 4 GB of RAM.

  Answered 1 year ago by Anonymous

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Q: QuestionI have 1GB fiber internet that will be ethernet connected to this device. Is it capable of handling the speeds? I ask because the 6 year old Nvidia Shield Pro it will replace shows speeds of 7-900+ when checking with Analiti. ONN box only shows 80-90.

Asked 1 month ago by Poncho.

• A:Answer Hi there, Poncho. The Google TV Streamer (4K) has an Ethernet port that supports up to 1Gbps of data. Here's an article with more specifications: https://support.google.com/chromecast/answer/3046409

  Answered 1 month ago by Google Team

  
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Q: QuestionI'm not a Dolby Vision fan as it seems too dim to me. Can you turn Dolby Vision off so it only plays in 4K or 4K HDR? You can on the Roku and Apple TV, so I'm curious if you can on this device?

Asked 8 months ago by Hogfan25.

• A:Answer Thanks for asking, Hogfan25. Yes! You can disable any HDR formats you’d like, which includes, Dolby vision, HDR 10, HDR10+, and HLG — here’s how 1. Tap Settings and then Display & Sound and then Advanced display settings. 2. Tap Format selection and then Manual. 3. Turn off all available HDR format options. Check out this link for more details: https://support.google.com/chromecast/answer/15713101

  Answered 7 months ago by Google Team

  
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Q: QuestionCan I do that thing (i don't know what it's called) where I can put what's playing on my phone onto my TV with this?

Asked 9 months ago by Ineedcash.

• A:Answer Hey there, Ineedcash. Yes, you can cast what’s on your phone directly to the Google TV Streamer (4K). Here’s a link with more details: https://support.google.com/googletv/answer/11136134

  Answered 9 months ago by Google Team

  
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Q: QuestionWill this be able to utilize wifi 6 or 6e?

Asked 1 year ago by Brian.

• A:Answer The Google TV Streamer has WiFi 5, but WiFi 6 routers are backwards compatible and should be able to give coverage to WiFi 5 devices. To answer your question, no, this device won't be able to fully utilize the potential of WiFi 6, including its speeds.

  Answered 1 year ago by Anonymous

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Q: QuestionSimple question really, does this device support AV1 video codec with AV1 decoding?

Asked 1 year ago by DizzieeDoe.

• A:Answer Since Google didn't give you an actual answer, yes, the Google TV Streamer does supports the AV1 video codec. The chipset inside of it, MT8696 from MediaTek, offers support for decoding Dolby Vision, HDR 10, HDR10+, HLG, H.265, H.264, VP9, and AV1 content.

  Answered 1 year ago by Anonymous

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Q: QuestionDoes the remote for the google streamer have backlighting

Asked 1 day ago by TomJ.

• A:Answer Thanks for asking, TomJ. Unfortunately, the remote for the Google TV Streamer (4k) doesn’t have a backlight for its controls.

  Answered 6 hours ago by Google Team

  
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Q: QuestionI have 3 ti's do you need a box for each ?

Asked 2 weeks ago by Teev.

• A:Answer Hey there, Teev. Yes, you’ll need a Google TV Streamer (4K) for each TV that you want to have the dedicated streaming device on. Here’s a link with more information: https://support.google.com/googletv/answer/15273676?hl=en

  Answered 2 weeks ago by Google Team

  
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Q: QuestionCan I download the CNN App to this device ?

Asked 3 weeks ago by church.

This question was asked about the related product: Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Hazel

• A:Answer Hey there. We hear you on wanting your favorite apps to be on the Google TV Streamer (4K). App compatibility is up to the developers — we recommend reaching out to them for more information. Here’s the steps to contact them: 1. Open the Google Play Store app. 2. Browse or search for the app. 3. Locate and select the app from your search results. 4. Select Full Description. We’re here for you 24/7: https://support.google.com/googlenest/gethelp?

  Answered 3 weeks ago by Google Team

  
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