Questions & Answers

Q: QuestionDoes the LED strip light offer a warranty on parts and labor?

• A:Answer This LED strip light offers a one-year warranty on both parts and labor.

Q: QuestionCan the LED strip light be controlled using a smartphone app?

• A:Answer This LED strip light can be controlled using a smartphone app.

Q: QuestionAre the LED strip lights flexible?

• A:Answer These LED strip lights have a flexible design.

Q: QuestionWhat type of bulb technology does the LED strip light use?

• A:Answer This LED strip light uses LED bulb technology.

Q: QuestionCan you cut this to a smaller size

Asked 5 months ago by Anonymous.

• A:Answer Thank you for your question.These RGBIC strip lights cannot be cut into smaller sizes, as doing so would cause them to malfunction and not work properly.

  Answered 5 months ago by Govee Official

  
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Q: Questioncan this be plugged into the usb on tv?

Asked 2 days ago by d.

• A:Answer Thank you for your question.This product requires connection to a power outlet to operate. It cannot be powered by plugging into a TV's USB port.

  Answered 2 days ago by Govee Official

  
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Q: QuestionDoes this have warm white option?

Asked 5 months ago by Anonymous.

• A:Answer Yes. The color can be set using the app.

  Answered 4 months ago by RanjeetS

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Q: QuestionCan someone control multiple strips on 1 phone?

Asked 5 months ago by Sallie.

• A:Answer Yes

  Answered 2 months ago by DrewVerified Purchase

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Q: QuestionHello. Does this have a strobe light effect? If yes, can we control how fast if flashes?

Asked 6 months ago by Katie.

• A:Answer Thank you for your question.You can get the light effect through DIY feature in Govee Home, you can set the speed of the flash.

  Answered 6 months ago by Govee Official

  
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Q: Questiondoes this woek with dreamview?

Asked 7 months ago by rsi228888.

• A:Answer Thank you for your question.It can be set at the sub-device through Dremview sync center in the Govee Home app.

  Answered 6 months ago by Govee Official

  
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Q: QuestionAre these lights the same as tv backlights? If not, how are they different?

Asked 11 months ago by Jingles.

• A:Answer Technically, you can use some like TV lights you can really put them anywhere

  Answered 2 months ago by DrewVerified Purchase

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Q: QuestionCan the LED strip be cut and reattached?

Asked 1 year ago by JXP.

• A:Answer Hello, thank you for your question.The RGBIC strip light cannot be cut and re-attached.

  Answered 1 year ago by Govee Official

  
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Q: Questioncan i buy another strip to connect to the end of the one i already have?

Asked 11 months ago by sevanna.

• A:Answer Yes you can.

  Answered 4 months ago by MICHAELJ

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