Questions & Answers

Q: QuestionDoes the LED strip light offer a warranty on parts and labor?

• A:Answer This LED strip light offers a one-year warranty on both parts and labor.

Q: QuestionCan the LED strip light be controlled using a smartphone app?

• A:Answer This LED strip light can be controlled using a smartphone app.

Q: QuestionAre the LED strip lights flexible?

• A:Answer These LED strip lights have a flexible design.

Q: QuestionWhat type of bulb technology does the LED strip light use?

• A:Answer This LED strip light uses LED bulb technology.

Q: QuestionCan you cut this to a smaller size

Asked 8 months ago by Anonymous.

• A:Answer Thank you for your question.These RGBIC strip lights cannot be cut into smaller sizes, as doing so would cause them to malfunction and not work properly.

  Answered 8 months ago by Govee Official

  
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Q: QuestionCan I have multiple colors at time? For example, red, Green, and warm white?

Asked 1 week ago by Wimom.

• A:Answer Thank you for your question. Yes, our product is an RGBICW LED strip light, which allows you to customize and display a wide variety of colors. Please let me know if you have any other questions.

  Answered 1 week ago by Govee Official

  
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Q: QuestionAre these lights wifi or Bluetooth controlled? More specifically, can I control them via an API (like I can with the Outdoor Light Pro) via Home Assistant?

Asked 1 month ago by Charlie.

• A:Answer Thank you for your question.These LED strip lights use Wi-Fi and Bluetooth to easily control the colors and effects to personalize your lighting.Additionally,You can control them via an API through Home Assistant.

  Answered 1 month ago by Govee Official

  
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Q: Questioncan it be removed from the wall without peeling the paint?

Asked 1 month ago by anonymous.

• A:Answer Thank you for your question.You may remove the light strip if necessary. However, please be aware that once the lights are installed, the adhesive creates a strong bond with the surface. Attempting to relocate the lights may result in the adhesive peeling off the wall or leaving residue behind. We recommend considering this before repositioning the lights to ensure the best possible outcome for your space.

  Answered 1 month ago by Govee Official

  
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Q: Questioncan this be plugged into the usb on tv?

Asked 2 months ago by d.

• A:Answer No, it does not have a USB connection. It is powered only via the included AC adapter.

  Answered 2 weeks ago by GlitchBrainVerified Purchase

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Q: QuestionDoes this have warm white option?

Asked 7 months ago by Anonymous.

• A:Answer Indeed, it does - that's the setting I'm using right now.

  Answered 2 weeks ago by GlitchBrainVerified Purchase

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Q: QuestionCan someone control multiple strips on 1 phone?

Asked 7 months ago by Sallie.

• A:Answer Yes

  Answered 5 months ago by DrewVerified Purchase

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Q: QuestionHello. Does this have a strobe light effect? If yes, can we control how fast if flashes?

Asked 8 months ago by Katie.

• A:Answer Thank you for your question.You can get the light effect through DIY feature in Govee Home, you can set the speed of the flash.

  Answered 8 months ago by Govee Official

  
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Q: Questiondoes this woek with dreamview?

Asked 9 months ago by rsi228888.

• A:Answer Thank you for your question.It can be set at the sub-device through Dremview sync center in the Govee Home app.

  Answered 9 months ago by Govee Official

  
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Q: QuestionAre these lights the same as tv backlights? If not, how are they different?

Asked 1 year ago by Jingles.

• A:Answer Technically, you can use some like TV lights you can really put them anywhere

  Answered 5 months ago by DrewVerified Purchase

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Q: QuestionCan the LED strip be cut and reattached?

Asked 1 year ago by JXP.

• A:Answer Hello, thank you for your question.The RGBIC strip light cannot be cut and re-attached.

  Answered 1 year ago by Govee Official

  
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Q: Questioncan i buy another strip to connect to the end of the one i already have?

Asked 1 year ago by sevanna.

• A:Answer Yes you can.

  Answered 6 months ago by MICHAELJ

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