Questions & Answers

Q: QuestionDoes this stick vacuum have different power modes?

• A:Answer Yes, this stick vacuum has three power modes.

Q: QuestionAre there lights on this vacuum for illuminating dark spaces?

• A:Answer Yes, LED lights are available for illuminating hard-to-reach spaces.

Q: QuestionCan the battery be used to charge other devices?

• A:Answer Yes, the battery can be used as a power bank for charging portable electronics.

Q: QuestionWhat is the voltage of this cordless stick vacuum?

• A:Answer The voltage of this cordless stick vacuum is 24 volts.

Q: QuestionIs the filter in this vacuum cleaner washable?

• A:Answer Yes, the HEPA filter is washable and reusable.

Q: QuestionWhat kind of motor does this stick vacuum have?

• A:Answer This stick vacuum has an efficient brushless motor.

Q: QuestionHow does the trigger on/off switch work: 1) does one continually keep the trigger pulled to keep it on? OR 2) Does one click and release the trigger to turn on the vacuum, then click and release it again to turn the vacuum off?

Asked 1 year ago by Cleaner.

• A:Answer Hello Cleaner. To start the machine, press the trigger to start the machine. The machine will run at normal mode user does not hold the trigger switch. To stop, press the trigger again to stop.

  Answered 1 year ago by Greenworks Tools

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Q: QuestionCan other brands of batteries be used in this vacuum?

Asked 8 months ago by Miry.

• A:Answer Hi Miry. Thank you for your interest. No, this unit will only operate with Greenworks 24V batteries. We hope this helped!

  Answered 8 months ago by Greenworks Tools

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Q: QuestionDoes the stick vacuum/ with attachment, reach curtains? I didn't see pictures of the the stick part extending as high as curtains. Thank you.

Asked 1 year ago by Tranquility.

• A:Answer Hello Tranquility. Thank you for your question. Greenworks vacuums, particularly canister models, are designed to reach areas upright vacuums can not, making them suitable for cleaning drapes and other above-floor areas. It easily converts to a hand-held vacuum for upholstery, curtains, auto interiors, and any above-the-floor job that needs to be done. Always start with low suction power to avoid damage. Use a brush attachment to prevent damage to the fabric. Move the vacuum gently over the curtains to avoid tearing or stretching. We hope this helps.

  Answered 1 year ago by Greenworks Tools

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Q: QuestionHow to charge without mounting the charger on the wall

Asked 1 year ago by Vacation.

• A:Answer Hi Vacation. Thank you for your question. If you would like to charge the battery without mounting the bracket to the wall, you can simply remove the battery from the vacuum itself, and it can be solely placed in the dismounted wall charger, or a separate Greenworks 24V charger. In the following video link, around the 20 second mark, you can view battery being easily removed from the unit. (https://www.youtube.com/watch?v=Vj5-GxMwjow). We hope this information helped!

  Answered 1 year ago by Greenworks Tools

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Q: QuestionDoes this model come with 2 batteries and a stand as shown in the first pix but not listed anywhere else? The bin capacity is 3 GALs? The shipping weight is 15 lbs or is that what it weighs when vacuuming? Thanks

Asked 2 years ago by Nana.

• A:Answer Hi Nana. Thank you for your questions. This unit comes with 1 x 24V 4.0Ah battery. The stand can be purchase separately here: https://www.greenworkstools.com/products/black-stick-vac-stand. The bin capacity is 3 gallons, and the 15lbs is the package weight. This unit has a weight (without battery pack) 5.1lbs. (2.3kg). We hope that helped!

  Answered 2 years ago by Greenworks Tools

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