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Hello Wade. Thank you for your question! The battery warranty is handled directly through Greenworks. If you need to start a warranty claim or have questions about coverage, you can contact our success team via Chat on Greenworks Tools website or at 1-888-90-WORKS (888-909-6757). Our team will walk you through the process and help determine the best next steps. We recommend having your proof of purchase and battery details available when you call to help make the process as smooth as possible.
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