Questions & Answers

Q: QuestionHow long does the battery take to charge?

• A:Answer The battery takes just 40 minutes to fully recharge.

Q: QuestionWhat type of motor does this snow blower have?

• A:Answer This snow blower is equipped with a brushless motor.

Q: QuestionWhat is the clearing width of this Greenworks snow blower?

• A:Answer This Greenworks snow blower has a clearing width of 20 inches.

Q: QuestionDoes the snow blower have a light for use in the dark?

• A:Answer Yes, it has high-intensity LED headlights for visibility during dawn, dusk, or nighttime.

Q: QuestionWhat is the maximum clearing depth of this snow blower?

• A:Answer This snow blower can clear snow up to 10 inches deep.

Q: QuestionWhat is the runtime of this unit when fully charged?

Asked 2 years ago by interested.

• A:Answer Hi Interested. Thank you for your question. The estimated run time for the 80V 4.0AH battery would depend on the load and the tool, on average it will give you a run-time up to 35-40 minutes with regular use. Keep in mind when engaging in different settings on the unit, it may require more power, thus taking more from your battery when using, effecting runtime. Should you have any other questions, we kindly ask that you contact us directly through the chatbot on the website which will direct you to a live agent or to call us at 1-888-90-WORKS (888.909.6757) to speak with a live agent. We hoped this helped!

  Answered 2 years ago by Greenworks Tools

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Q: QuestionDoes it have propeller?

Asked 2 days ago by Yousaf.

• A:Answer Hello Yousaf. Good question. The Greenworks 80 V 20″ Cordless Snow Thrower, does have an impeller (propeller). The product is a single-stage snow thrower, which means there is an auger (in front) to gather the snow and an impeller/propeller (behind it) to throw the snow out the chute. We hope this helps!

  Answered 20 hours ago by Greenworks Tools

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Q: QuestionHow easy is it to operate and push? Like for an 80 yr old woman?

Asked 2 days ago by Sam.

• A:Answer Hello Sam. Thank you for your question! The Greenworks 80V 20″ Cordless Brushless Snow Blower works well for light to moderate snow, but can also handle heavier snow or a mixture of snow and ice, though it may require more effort. Because it is not self-propelled, it does require require some effort to push. With the battery installed, it weighs around approximately 40–45 pounds, so for an older adult, it may feel a bit heavy in deeper or wet snow. For easier use, we recommend clearing smaller sections at a time, using a fully charged battery, and taking breaks as needed. If lighter handling is important, a smaller snow thrower or powered shovel might be a good option. If you have any questions or need guidance, our team is happy to help via Live Chat at www.greenworkstools.com or by calling 1-888-909-6757. We hope this helped.

  Answered 21 hours ago by Greenworks Tools

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Q: QuestionDoes it come with an extra auger belt, and what is the part number ,do you sell the auger belt separately?

Asked 10 months ago by Anonymous.

• A:Answer Hi there. Thank you for your question. No, there is no extra belt included, and the belt is included in the Auger Assembly (Part Number: R0206315-00) for the Greenworks 80V 4Ah 20" SNOW THROWER w/ B&C (2615602/SN80L1420). Should you require any further assistance, please do not hesitate to contact us directly through live chat or at 1-888-90-WORKS (888.909.6757) for us to be able to assist you further. Have a great day! .

  Answered 10 months ago by Greenworks Tools

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Q: QuestionHow do you take the battery out. It seems stuck.

Asked 10 months ago by Anonymous.

• A:Answer For me, I realized once I had the battery compartment door open, that if you can slightly push down on the battery first, and simultaneously push down on the green battery release clip, it should release. It's spring loaded and pushing down on the battery helps relieve the tension.

  Answered 9 months ago by ThomasBVerified Purchase

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Q: QuestionCan a 40volt lithium max battery work as well?

Asked 10 months ago by Favre153.

• A:Answer must use 80V battery

  Answered 10 months ago by DavidLVerified Purchase

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Q: QuestionHow long does this black Friday deal last?

Asked 11 months ago by Anonymous.

• A:Answer Hi there. Thank you for your question. Please check Best Buy for on-going sale dates. We hope this helped!

  Answered 11 months ago by Greenworks Tools

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Q: QuestionIs this a single stage or 2 stage snow blower

Asked 1 year ago by Anonymous.

• A:Answer single

  Answered 10 months ago by DavidLVerified Purchase

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Q: QuestionIs this the same snowblower as the model 2601302 sold on the Greenworks site. The weight listed here is different than that model.

Asked 1 year ago by Hank.

• A:Answer Yes, It is different from two things: The battery is 5Ah also focus on the depth. there are 8, 10, 12''.

  Answered 11 months ago by AAlyVerified Purchase

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Q: QuestionThe snowblower chute cannot rotate, and how to solve it? Try to follow the instruction and it does not work

Asked 1 year ago by 12e2.

• A:Answer Typical problem - Need to Push the rod into the hole fully to engage the rotation mechanism

  Answered 10 months ago by DavidLVerified Purchase

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Q: QuestionHow many years is the warranty on this model?

Asked 2 years ago by AP.

• A:Answer Hello AP - This unit is backed by a 4 year limited tool & battery warranty.

  Answered 2 years ago by Greenworks Tools

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Q: QuestionWhat is the auger on this snowblower made of? We are using it for a deck so are looking for a rubber auger.

Asked 2 years ago by mvlo.

• A:Answer Hard plastic

  Answered 11 months ago by WildcatVerified Purchase

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Q: QuestionDoes the Blackfriday day deal include 2 chargers, instead of 1?

Asked 2 years ago by Praveen.

• A:Answer yes and extra battery

  Answered 10 months ago by DavidLVerified Purchase

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Q: QuestionThis snowblower worked when we put it away last year for the snow season. We tried it this year and it will not start. The battery is fully charged, headlights come on, battery lights up, 1st, 2nd step snowblower just start, what else could be wrong?

Asked 2 years ago by Motel.

• A:Answer While you press the green button, move the green lever up.

  Answered 11 months ago by AAlyVerified Purchase

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