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Questions & Answers

Your price for this item is $649.99
The comparable value price is $1,199.99
Page Showing 1-15 of 15 questions
  • QuestionWhat are the dimensions of the snow blower?

    • Answer The snow blower is 36 inches wide, 21 inches deep, and 40 inches high.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the snow blower self-propelled?

    • Answer This snow blower is not self-propelled.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the snow blower come with a warranty?

    • Answer This product comes with a 4-year warranty for both parts and labor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum snow throwing distance?

    • Answer The snow can be thrown up to 20 feet in the desired direction.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the cleaning path width of the snow blower?

    • Answer The cleaning path width of the snow blower is 20 inches.
    This question and answer was generated by AI based on customer and product data.
  • QuestionThis unit comes with two batteries is it required to operate with two batteries? Or is one battery a spare

    Asked by Kev.

    • Answer Just one. One for each unit.

      Answered by BobF

  • QuestionMy showel blade got broken after 2 uses? Can greenworks replace it

    Asked by Kamal.

    • Answer Hello Kamal. We are sorry to hear that your shovel blade broke after only two uses. We would like to help. Greenworks wearable parts are covered by a manufacturer’s warranty that protects against defects in materials or workmanship under normal residential use. Please contact our Customer Success team via live chat on the Greenworks Tools website or call us at 1-888-909-6757 (1-888-90-WORKS) with your proof of purchase, and we will be happy to review your situation and see what solutions are available.

      Answered by Greenworks Tools

  • QuestionYou didn't answer my question regarding the actual width of the snowblower, not the path. Is it 36" wide as stated????? Thx

    Asked by Anonymous.

    • Answer Thanks for following up. To be clear, the snowblower is NOT 36 inches wide. The 20" refers to the clearing path, and the overall assembled width is only slightly wider than that due to the housing and wheels. The 36" measurement refers to the shipping/packaged dimensions, not the actual width of the snowblower during use.

      Answered by Greenworks Tools

  • QuestionIs it really 36" wide? Thx

    Asked by hosebag.

    • Answer Hello hosegag. Thank you for bringing this to our attention. We apologize for any confusion regarding the width of the snow blower included in the 80V 20" Snow Blower & 12" Snow Shovel 2-Piece Winter Combo Kit. To clarify, the snow blower has a 20" clearing width, and the snow shovel is 12". We appreciate your feedback and are working to ensure all product information is accurate. Thank you for your understanding.

      Answered by Greenworks Tools

  • QuestionSteel auger?

    Asked by Remo.

    • Answer Hi Dee. Thank you for your interest. No, it is a plastic impeller with a metal frame. We hope this helped!

      Answered by Greenworks Tools

  • QuestionDoes it need assembly

    Asked by Mike.

    • Answer Hi Mike. Thank you for your interest. There is some assembly required. Please check out the instructional video here: https://youtu.be/GTgSuW9kH80?si=1a7NI4KYnAsRY6dg. We hope this helped!

      Answered by Greenworks Tools

  • QuestionIs this product free return or returning with a fee?

    Asked by yoyo.

    • Answer Hi yoyo. Please visit the 'returns and exchanges' page on Best Buy. *https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014&intl=nosplash

      Answered by Greenworks Tools

  • Questionis it new or re-newed

    Asked by DeRo6755.

    • Answer new

      Answered by JPjr

  • QuestionIs the product new or re-rurbished

    Asked by DeRo6755.

    • Answer Hi DeRo. Thank you for your interest. All Greenworks products are sold as new, unless otherwise stated such as refurbished or renewed. We hope this helped!

      Answered by Greenworks Tools

  • QuestionAre blades Plastic or Metal?

    Asked by MJ.

    • Answer Both tools have plastic blades.

      Answered by LouisE