“Have you fixed what appears from the reviews to be a recurring issue with the download link to the wrong product? I really don't want to have to deal with that.”
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No, they have not fixed it and don't seem to know at the customer service level that it is an issue. We have been trying to get a new link and activation code for two days with no luck yet.
Sorry, there was a problem. Please try again later.Hi Timothy! Thank you so much for reaching out with your question. I completely understand your concern about the download link, especially in light of previous reviews. I wanted to assure you that we recognized this issue and have worked hard to resolve it. While we anticipate that you shouldn't face any difficulties when purchasing our software, please remember that our Software Support team is just a call away at 888-482-9288 if you need any assistance.
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