A:AnswerYes, the freezer drawers can be removed by extending the drawer fully, then lifting up on the drawer, and pulling out to remove. For full details, see page 12 of the User Manual in the Features tab on the Best Buy product page.
A:AnswerHi - Thank you for reaching out to us. You might try moving the second shelf (from the top) up one level and see if you now have enough space to place a gallon container upright between the second and third shelves. If not, you will need to remove a shelf entirely to have enough space to place a gallon of milk upright or lay the milk down on it's side. We apologize for you inconvenience and will gladly share this information with our product design teams. Wishing you the best! Vikki@Haier
A:AnswerThanks for reaching out! The coils are not exposed and do not require cleaning. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@Haier
A:AnswerHello there,
We're so sorry to hear that you're having some trouble with the freezer unit and understand how annoying this can be. Please reach out to us on one of our social media channels and we'll be glad to offer some assistance. Wishing you well. Mike@Haier
A:AnswerThe doors need a 1" clearance to open. The nice thing about this fridge is that the crisp draw will come out with the doors opened at a 90° angle. However, the shelves will not so make sure to remove all the packing tape and stuff and adjust your shelves to the spaces you want them to be in before you install them. I love this fridge.
A:AnswerGreetings,
This refrigerator is able to have an optional ice maker installed (IM4D). You can search for this model on the Best Buy website. It does come with instructions and is able to be installed without the need of a professional. Hope all is well. Mike@Haier
A:AnswerThank you for connecting with us! The capacity of the fresh food section is 9.37 cu ft. We hope this information has been helpful, and if you have additional questions, please know that you can always reach out to us! All the best – Matthew@Haier
A:AnswerHey there, and thanks for reaching out! We appreciate your interest in this refrigerator, and we’re glad to advise the net weight of the unit is 201.0 lbs. We hope this information helps, and we’re glad to assist with any other concerns or questions you might have. Wishing you all the best! -Sarah@Haier
A:AnswerHi there, thank you for taking the time to reach out with this question. We recommend that the doors be able to be opened beyond 90 degrees to make removing the shelves and using the drawer much easier. More information on door operation can be found on page 9 of the manual, linked here: https://files.bbystatic.com/lK5ya3lLT98ALutTRiKRWQ%3D%3D/Owners%2BManual - We hope this helps, and please feel free to let us know if there are any additional ways we can assist you moving forward. -Elliot@Haier
A:AnswerWith this model, 9.3" of space (each side) is needed between the wall and the refrigerator to ensure the door opens the entire way without hitting the wall.
A:AnswerIt is not possible to determine the product failure rate, lifespan, life expectancy, or life cycle of an appliance, even an approximate age. There are many variables involved, like: frequency of use, type of use, location of appliance (ex. high humidity; near the ocean; etc.), care, and maintenance.
A:AnswerWe're happy yo assist you. This refrigerator is designed to operate in temperatures between 60°F - 100°F. It will not operate properly at temperatures above or below those listed. -Vikki@Haier
A:AnswerPlease PM/DM us on Facebook/Instagram/X with a copy of your review, and the complete model/serial numbers of your fridge so we can further investigate. -Don@Haier