A:AnswerHello. Please visit the following link to view this model defrosting instructions provided on page 11 of the owner's manual:https://products.haierappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60793.PDF
If you need further assistance please contact us at 1-877-337-3639.
Thank you for checking. Olga@Haier
A:AnswerHello Dan. Haier freezers are made globally. The country of origin will be listed on the rating tag. Thank you for checking with us. Olga@Haier
A:AnswerHello! Transport the freezer in an upright position. Transporting the unit on its side can potentially damage the sealed system. However, if it has been necessary to transport the freezer on its side, it should be stood upright for an equal amount of time as it was on its side before plugging it in. If on its side for more than a day, leave standing for 24 hours before running. Do not lay the unit on its front or rear. Thanks for checking! Leda@Haier