A:AnswerHello Cooker. I am sorry to hear that and I am glad to assist you. You can order parts for your Haier appliance by calling 1-877-337-3639, Mon-Fri 8am-8pm, Sat 8am-7pm ET. Have your dishwasher model number and serial number ready. Thanks for checking. Olga
A:AnswerHello CKL - Thank you for reaching out to us regarding your dishwasher. Try disconnecting power on your unit at the power source for about 30 seconds to reset the electronics. If you have any further concerns, please do not hesitate to contact us at www.haierappliances.com or you can call 1-877-337-3639 if you would rather do so. Olga@Haier