Questions & Answers

Q: QuestionIs this e-bike UL certified?

• A:Answer Yes, this e-bike is UL 2849 certified for safety standards.

Q: QuestionWhat is the maximum speed that this e-bike can reach?

• A:Answer This e-bike can reach a maximum speed of 28 miles per hour.

Q: QuestionWhat is the maximum operating range of this e-bike?

• A:Answer The maximum operating range of this e-bike is 45 miles.

Q: QuestionWhat is the motor power of this e-bike?

• A:Answer The motor power of this e-bike is 750 watts.

Q: QuestionAre there different speed settings available on this e-bike?

• A:Answer Yes, there are five different speed settings available.

Q: QuestionIs the e-bike certified by any safety standards?

• A:Answer Yes, this e-bike is UL 2849 compliant.

Q: QuestionDoes this e-bike have a foldable design?

• A:Answer Yes, this e-bike has a foldable design for easy storage and transportation.

Q: QuestionWhat is the peak power of the motor?

• A:Answer The peak power of the motor is 1400W.

Q: QuestionCan the battery be removed from this e-bike?

• A:Answer Yes, the battery is removable from this e-bike.

Q: QuestionHow far can the Heybike Mars 2.0 take you?

• A:Answer The Heybike Mars 2.0 can take you up to 45 miles.

Q: QuestionAre there lights included with this e-bike?

• A:Answer Yes, this e-bike comes with integrated front and rear lights.

Q: QuestionIs the battery removable on this e-bike?

• A:Answer Yes, the battery is removable on this e-bike, allowing for separate charging.

Q: QuestionDoes this e-bike have integrated lights?

• A:Answer Yes, this e-bike has integrated lights included.

Q: QuestionWhat is the maximum operating range of this bike?

• A:Answer The maximum operating range for this bike is 45 miles.

Q: QuestionIs the heybike drive able in the snow and rain, or do I have to worry about the electric power and battery on it?

Asked 1 year ago by Anonymous.

• A:Answer It’s all waterproof but def not going to hold up if fully submerged. I’d worry more about the gears and other mechanical parts rusting if it consistently was downpoured on. I’ve ridden in the rain a few times and had no issues if that helps. I believe these tires would eat through snow with ease; however, salt on the roads from plows will definitely kick up on the bike so I’d for sure clean it after each use and get some kind of thermal cover for the battery if it will be exposed to extreme cold for long periods unused

  Answered 1 year ago by TalinTVerified Purchase

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Q: QuestionWhat is the maximum operating range mean? What does it effect on this bike?

Asked 1 year ago by Frank.

This question was asked about the related product: Heybike - Mars 2.0 Foldable E-bike w/ 45mi Max Operating Range & 28 mph Max Speed-UL Certified - Blue

• A:Answer It means on no pedal assist it can go that far between charges but higher the pedal assist lvl the more battery it uses cause you go faster and if you have it all the way up you can go like 28 mph for 8 miles plus with no issues

  Answered 1 year ago by GavinS

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Q: QuestionWhat is the warranty?

Asked 1 year ago by warranty.

This question was asked about the related product: Heybike - Mars 2.0 Foldable E-bike w/ 45mi Max Operating Range & 28 mph Max Speed-UL Certified - Blue

• A:Answer One year

  Answered 1 year ago by CraigP

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Q: QuestionWhat are the dimensions of the rear rack?

Asked 1 year ago by BigBingo.

• A:Answer 6.75” x 15”

  Answered 1 year ago by Charles

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Q: QuestionARE THEY ASSEMBLED WHEN YOU PICK THEM UP?

Asked 1 year ago by TB.

• A:Answer You will have to install the front tire, rear rack and handle bars. It's pretty simple and doesn't take long.

  Answered 1 year ago by JeGoVerified Purchase

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