“I connected the AX3125H to my new Hisense 75" U8N TV. I have the HDMI cable connected from eARC to eARC port on the TV to Soundbar. The display on the soundbar only ever says "EARC". I play ATMOS video but the soundbar display never changes to ATMOS. Why?”
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Hello RBeck, Thank you for choosing the Hisense AX3125H, and for sharing your feedback with us. We are so sorry to hear that your unit is not displaying the file format. We encourage you to reach out to our dedicated support team directly if you require technical assistance at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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