Questions & Answers

Q: QuestionDoes this Hisense soundbar have Bluetooth?

• A:Answer Yes, the Hisense AX3125H soundbar is equipped with Bluetooth for wireless connectivity.

Q: QuestionWhat type of surround sound does this soundbar support?

• A:Answer This soundbar supports Dolby Atmos surround sound technology.

Q: QuestionHow is the wireless subwoofer connected to the soundbar?

• A:Answer The subwoofer connects wirelessly to the soundbar.

Q: QuestionWhat is the peak power handling of this Hisense soundbar?

• A:Answer This Hisense soundbar has a peak power handling of 440 watts.

Q: QuestionCan I mount this soundbar on the wall?

• A:Answer Yes, the Hisense AX3125H soundbar can be mounted on a wall and comes with the required hardware.

Q: QuestionDoes this soundbar come with a subwoofer?

• A:Answer Yes, this soundbar comes with a wireless subwoofer.

Q: QuestionCan you turn off the display?

Asked 1 year ago by JaiTee.

• A:Answer You can turn the brightness all the way down, so its "off" at rest, but the display will always turn on when you press a button (Vol change, Surround mode, EQ mode, etc) but then it will turn off again.

  Answered 1 year ago by proplayzVerified Purchase

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Q: QuestionCan I run only the sub to my UX tv via Bluetooth or toshlink? I don't have room for a soundbar.

Asked 1 year ago by Rtwkt.

• A:Answer Hi Rtwkt, thank you for your interest in the Hisense AX3125H. Yes, the wireless subwoofer delivers the robust low-end frequencies that punctuate your favorite movies, music, and games, without any messy wires. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionCan I use my Amazon stick remote to control the volume on this soundbar (I assume using the HDMI connection)?

Asked 1 year ago by Mike.

• A:Answer I don’t see why you would not be able to. I have spectrum and have the Xumo box hooked up to my TV and I’m using that remote to control everything including the volume from the soundbar.

  Answered 1 year ago by EricVerified Purchase

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Q: QuestionIf we plan to hook this up to our 2021 50" Hisense Roku Tv, will we be able to use our current tv remote to run the sound bar? Thanks

Asked 2 years ago by Juni.

• A:Answer Yes. Just plug the soundbar into the ARC HDMI port on your TV and your remote will control everything

  Answered 2 years ago by DjM1Verified Purchase

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Q: QuestionCan the sub be wall mounted

Asked 2 months ago by Blah.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense AX3125H. The subwoofer is not mountable; however, the soundbar can be mounted. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 month ago by HisenseProductExpert

  
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Q: QuestionWhat size is the subwoofer?

Asked 2 months ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense AX3125H. The dimensions of the subwoofer are 8.4 x 11.6 x 12 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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Q: QuestionI have a Hisense - 3.1.2 CH AX Series Dolby ATMOS Soundbar with Wireless Subwoofer . I connected it to the TV and the soundbar menu indicates that it is DEMO ON. How do I turn DEMO off?

Asked 3 months ago by Gary.

• A:Answer Hi Gary, Thank you for your interest in the Hisense AX3125H. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 3 months ago by HisenseProductExpert

  
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Q: QuestionI have a 65in LG tv with optical audio and HDMI outputs. Which connection will give me the best results for this soundbar?

Asked 3 months ago by Maxwebber.

• A:Answer Use hdmi arc for the best sound experience. Use the hdmi it came with or buy a hugh quality hdmi cable.

  Answered 3 months ago by Erick4954Verified Purchase

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Q: QuestionCan I add this to my existing Hisense soundbar on the same TV

Asked 6 months ago by Richter460.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense AX3125H. You can use one external output at a time. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: QuestionWill this sound bar work with a TCL tv?

Asked 6 months ago by FrankK.

• A:Answer Hi Hisense Customer, thank you for your interest in the Hisense AX3125H. This model supports Bluetooth, Optical Audio in and HDMI Out eARC, Full HDMI IN and 3.5mm Aux. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: QuestionWill this work easily with Hisense 85" QD7 series?

Asked 7 months ago by Debbie19.

• A:Answer Hi Debbie19, Thank you for your interest in the Hisense AX3125H. This model supports Bluetooth, Optical, HDMI ARC and 3.5mm Aux connections. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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Q: QuestionHow well does this pair with the Hisense 75U6N? I recently purchased the T.V. and I am looking to upgrade the sound.

Asked 8 months ago by BrianB.

• A:Answer Hi BrianB, Thank you for your interest in the Hisense AX3125H. This model supports Bluetooth, Optical, HDMI ARC and 3.5mm Aux connections. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 8 months ago by HisenseProductExpert

  
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Q: QuestionWill this sound bar work on an LG 75NANO85UNA Nano cell TV and will I be able to control it with one remote.

Asked 1 year ago by Dunsky.

• A:Answer Not one remote I don’t believe.

  Answered 9 months ago by JamesKVerified Purchase

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