Questions & Answers

Name: Hisense - 3.1.2 CH AX Series Dolby ATMOS Soundbar with Wireless Subwoofer - Black
Brand: Hisense
SKU: 6541472
Price: 187.99 USD
Rating: 4.7 (169 reviews)

Hisense - 3.1.2 CH AX Series Dolby ATMOS Soundbar with Wireless Subwoofer - Black

Model:: AX3125H; |
SKU:: 6541472

User rating, 4.7 out of 5 stars with 169 reviews.

Highly rated by customers for:

Clearance

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QuestionI bought this system two months ago and now I can't get the sub woofer to connect to any of my devices. Please help? Thank you.
Asked 1 year ago by susiesunset.
- Answer Hi Susiesunset, thank you for your interest in the Hisense AX3125H. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
  Answer this question
QuestionIf the soundbar is connected to a tv that is not Atmos enabled, will sound still come out all 7 speakers?
Asked 1 year ago by Fred.
- Answer It does and if connected in eARC much better quality sound you will get!
  Answered 1 year ago by HectorM
  Answer this question
Questioncan i add 2 more speakers to hisense 3.1.2 ch soundbar w wireless woofer AX3125H and can they be wired or wireless?
Asked 1 year ago by bobe.
- Answer No, you are unable to add surround speakers to this unit.
  Answered 1 year ago by Eric
  Answer this question
QuestionI connected the AX3125H to my new Hisense 75" U8N TV. I have the HDMI cable connected from eARC to eARC port on the TV to Soundbar. The display on the soundbar only ever says "EARC". I play ATMOS video but the soundbar display never changes to ATMOS. Why?
Asked 1 year ago by RBReviewer.
- Answer Hello RBeck, Thank you for choosing the Hisense AX3125H, and for sharing your feedback with us. We are so sorry to hear that your unit is not displaying the file format. We encourage you to reach out to our dedicated support team directly if you require technical assistance at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
  Answer this question
QuestionIs this compatible with an Element tv
Asked 1 year ago by Mikki.
- Answer Hi Mikki, thank you for your interest in the Hisense AX3125H. This model is compatible with the Element TV. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
  Answer this question
QuestionWhat is the best way to connect a roku, and a cable box to the same TV? My thought is the roku goes into the SB. The cable goes into hdmi 2 on the TV, earc is hdmi1. It's a Samsung TV. Would this configuration work?
Asked 1 year ago by DRHad.
- Answer Hi Hisense Customer, thank you for your interest in the Hisense AX3125H. You can connect your devices to the TV via HDMI. If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
  Answer this question
QuestionIs there a kit to add the two satellite speakers later on?
Asked 1 year ago by John.
- Answer Hi John, Thank you for your interest in the Hisense AX3125H. This model supports Bluetooth, Optical Audio in and HDMI Out eARC, Full HDMI IN and 3.5mm Aux. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
  Answer this question
QuestionWill Dolby Atmos work if an Apple TV 4k is plugged into the HDMI input of the soundbar and then the soundbar HDMI output is connected to a TV that does not support Atmos?
Asked 1 year ago by KYsteve.
- Answer Hi Hisense Customer, thank you for your interest in the Hisense AX3125H. This sound bar fills the room with a 7-speaker array that also projects sound overhead, making the most of Dolby Atmos, creating an immersive, surround sound experience. However, in order for the sound bar to receive Atmos, the TV has to passthrough Dolby Atmos via HDMI ARC. If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
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QuestionWill mounting the soundbar on the wall under the TV muffle the sound from the speakers? Is there a clearance recommendation?
Asked 1 year ago by MAC.
- Answer Hi MAC, thank you for your interest in the Hisense AX3125H. If your TV is attached to a wall, you can mount the unit on the wall directly below the TV screen. The unit should be placed to avoid covering the signal receiver of the TV or the remote of the TV will not work. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
  Answer this question
QuestionIs the Passthrough HDMI in 2.1? so i can run a PS5 or Xbox Series X in the Passthrough HDMI Port ?
Asked 2 years ago by Rooster.
- Answer Hi Rooster, thank you for your interest in the Hisense AX3125H. The sound bar supports HDMI eARC. Please make sure that the sound bar is connected to the eARC HDMI port on the TV, and Enhanced HDMI format and HDMI CEC are enabled. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 2 years ago by HisenseProductExpert
  Answer this question

Showing 21-30 of 30 questions

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Questions & Answers

Hisense - 3.1.2 CH AX Series Dolby ATMOS Soundbar with Wireless Subwoofer - Black

Q: QuestionI bought this system two months ago and now I can't get the sub woofer to connect to any of my devices. Please help? Thank you.

Q: QuestionIf the soundbar is connected to a tv that is not Atmos enabled, will sound still come out all 7 speakers?

Q: Questioncan i add 2 more speakers to hisense 3.1.2 ch soundbar w wireless woofer AX3125H and can they be wired or wireless?

Q: QuestionI connected the AX3125H to my new Hisense 75" U8N TV. I have the HDMI cable connected from eARC to eARC port on the TV to Soundbar. The display on the soundbar only ever says "EARC". I play ATMOS video but the soundbar display never changes to ATMOS. Why?

Q: QuestionIs this compatible with an Element tv

Q: QuestionWhat is the best way to connect a roku, and a cable box to the same TV? My thought is the roku goes into the SB. The cable goes into hdmi 2 on the TV, earc is hdmi1. It's a Samsung TV. Would this configuration work?

Q: QuestionIs there a kit to add the two satellite speakers later on?

Q: QuestionWill Dolby Atmos work if an Apple TV 4k is plugged into the HDMI input of the soundbar and then the soundbar HDMI output is connected to a TV that does not support Atmos?

Q: QuestionWill mounting the soundbar on the wall under the TV muffle the sound from the speakers? Is there a clearance recommendation?

Q: QuestionIs the Passthrough HDMI in 2.1? so i can run a PS5 or Xbox Series X in the Passthrough HDMI Port ?

Most-viewed items

QuestionI bought this system two months ago and now I can't get the sub woofer to connect to any of my devices. Please help? Thank you.

QuestionIf the soundbar is connected to a tv that is not Atmos enabled, will sound still come out all 7 speakers?

Questioncan i add 2 more speakers to hisense 3.1.2 ch soundbar w wireless woofer AX3125H and can they be wired or wireless?

QuestionI connected the AX3125H to my new Hisense 75" U8N TV. I have the HDMI cable connected from eARC to eARC port on the TV to Soundbar. The display on the soundbar only ever says "EARC". I play ATMOS video but the soundbar display never changes to ATMOS. Why?

QuestionIs this compatible with an Element tv

QuestionWhat is the best way to connect a roku, and a cable box to the same TV? My thought is the roku goes into the SB. The cable goes into hdmi 2 on the TV, earc is hdmi1. It's a Samsung TV. Would this configuration work?

QuestionIs there a kit to add the two satellite speakers later on?

QuestionWill Dolby Atmos work if an Apple TV 4k is plugged into the HDMI input of the soundbar and then the soundbar HDMI output is connected to a TV that does not support Atmos?

QuestionWill mounting the soundbar on the wall under the TV muffle the sound from the speakers? Is there a clearance recommendation?

QuestionIs the Passthrough HDMI in 2.1? so i can run a PS5 or Xbox Series X in the Passthrough HDMI Port ?