“I bought an TV (Hisens). Over Christmas. While setting up the tv we noticed a huge crack on the screen. Since this was ordered online,may I bring it into any Best Buy for a replacement?”

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• Same thing happened to me, and yes they let me return and replace it no charge.

  Answered by Deannab 9 years ago

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• I purchased a tv online in the past and same issue with a cracked screen I was able to take into the store and exchange it. Hope this helps.

  Answered by China8428 9 years ago

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