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I just got the TV and have the same problem. It obviously wants us to hold down the 2 buttons for 3 seconds, which seems to put it in pairing mode, but then nothing happens. I read about users having similar issue with other Hisense TVs, but none of the solutions seem to be working for me.
Sorry, there was a problem. Please try again later.The real problem with this situation is that the setup graphics, on the screen, do not match the buttons on the remote. The graphics show the two buttons side by side on the same level. However, the actual buttons (back arrow and home) that are required to initialize setup are offset with the home button below and to the right of the back arrow. We pressed the wrong buttons several times before recognizing the discrepancy.
Sorry, there was a problem. Please try again later.You probably figured it out by now but you need to get to the set up screen via the instructions
Sorry, there was a problem. Please try again later.