A:AnswerHi Hisense Customer, thank you for your interest in the Hisense 40A4K. This unit has a matte finish on the screen. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHi Jammer, thank you for your interest in the Hisense 40A4K. The screen of the unit is not able to be turned off while the audio is on. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHi Hisense Customer, Thank you for your interest in the Hisense 40A4K. The headphone port is available on this model. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHi Hisense Customer, Thank you for choosing the Hisense 40A4K, and for sharing your feedback with us. Spectrum TV has not made itself available on Google TV. However, the app supports Chromecast, which is a built-in casting feature on 40A4K. Users can download Spectrum TV on their mobile devices and cast videos onto the 40A4K via Chromecast If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHi Keno, thank you for your interest in the Hisense 40A4K. You are able to connect a Roku streaming device to the TV via the HDMI port. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHi Anthony, thank you for your interest in the Hisense 40A4K. This TV can connect with one Bluetooth device at a time. However, the TV can be paired with multiple speakers under certain conditions. For example, the tv supports Amazon Alexa which has the ability for all Echo speakers to be used in surround sound through the Alexa app. To add multiple echo devices and create a device group, you must download the Alexa app on your smartphone. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHi JustBought, Thank you for choosing the Hisense 40A4K, and for sharing your feedback. We're sincerely sorry to hear that your TV does not receive Xfinity signals via HDMI. This TV is compatible with the Xfinity X1 box. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
A:AnswerHi JustBought, Thank you for choosing the Hisense 40A4K, and for sharing your feedback. We're sincerely sorry to hear that your TV does not receive Xfinity signals via HDMI. This TV is compatible with the Xfinity X1 box. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
A:AnswerI don't believe that YouTube is technically installed on the TV, but the remote includes a YouTube button for direct access to YouTube. I recommend connecting to and activating a YouTube account through the remote button and not through Google TV.
A:AnswerHi Hisense Customer, thank you for your interest in the Hisense 40A4K. The box includes the Stand, Power Cord, Remote and Quick Start Guide. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHi Hisense Customer, thank you for your interest in the Hisense 40A4K. We're sorry to hear that your TV is not maintaining WIFI connection. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
A:AnswerNo it's 1080P HD (1920x1080)
2K is 2560 x 1440
4K is 3840 x 2160
Even though it's 1080P the picture looks great. Higher resolution gets more important as you go up in the size of the screen, being that this is 40" it's not as important than say a 65 or 75" screen. It's more affordable because it's 1080P HD. I got this for my daughters bedroom.
https://www.rtings.com/tv/learn/4k-ultra-hd-uhd-vs-1080p-full-hd-tvs-and-upscaling-compared
