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Hello Peter H, Thank you for your interest in the Hisense 40H5500F. Once you are not able to locate the app in the google play store, it means it is not compatible with the unit. To locate the google app store on the TV, please go to home, then scroll to google play store. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
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