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The app was already loaded onto mine out of the box but try looking for it under Prime Video.
Sorry, there was a problem. Please try again later.Hello Terri, Thank you for your interest in the 50H8G. We're sorry to hear that you are not able to find the Amazon Prime App. Please complete a software update on the issue as the software might not be up to date. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
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