“Is HDR support going to be added to HDMI with an update?”
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Thank you for contacting Hisense. You will find a link to the FW Update Download below. Please follow the below instructions to update your TV’s Firmware. FW Upgrade Download: http://drive.hisense.us/owncloud/ind...i87S01xSRaAClp *This link will EXPIRE in 10 days. Please email me back if you did not complete the update by that time. Instructions: 1. Follow the link above and download the file, ‘50H8C_HU50K3300UWG_G0921.zip’. The file will be compressed, so using a built-in or downloaded (i.e. Winzip) unzipping software, extract all files. 2. Locate the file ‘upgrade_loader.pkg’. Copy and paste this file into an EMPTY FAT32 formatted USB Stick. a. Please ensure that NOTHING ELSE is on the USB, ONLY the ‘upgrade_loader.pkg’ file. b. DO NOT CHANGE OR RENAME THE ‘upgrade_loader.pkg’ FILE! 3. Safely Eject the USB from your PC by right clicking on the USB(on your Desktop or in your My Computer) and selecting ‘Eject’, then unplug the USB from your PC. 4. Turn OFF the Hisense TV. 5. Plug the USB in to the TV’s top most USB port(located on the rear of the TV). 6. Press and hold the POWER button on the Hisense TV Remote Control, once you see “Software updating…” appear on the screen you may RELEASE the power button. 7. Please wait and let the Software Update process finish. a. The Software Update Process will complete without any further user interaction. b. The Process should take between 5-8 minutes. c. Please DO NOT turn OFF the TV during this process. 8. When the update is complete, the “Software updating…” Screen will disappear and the TV will come up as it normally does. 9. Remove the USB from the back of the TV. And now your TV is updated!
Sorry, there was a problem. Please try again later.It is now available as a download if you ask them on their facebook page, it should also be available as a download within a week i think. I have it now and everything works great.
Sorry, there was a problem. Please try again later.According to an online chat with hisense, it should be updating this month.
Sorry, there was a problem. Please try again later.Hi! Our software engineers are working on an update to enable HDR10 via HDMI input, which would give this TV the compatibility to Xbox One S. And you should be able to get the update by going to "Settings">"About TV" > "Check Firmware Update". If you can't receive an update over the air, you can always contact us at 1-888-935-8880 to request for one.
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