“When I turn on my TV sometimes all I get is snow, it does not connect to the TV. I have Fios. I turn it off, and disconnect the cord. It comes back on, but by now it has to reset itself. This is happening more frequently. What should I do?”
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Kikky, there are many variables that could be causing this. Typically we start with cables. They age, they go bad, they cause weird things to happen, including connectivity issues such as what you describe above. Try a new HDMI before moving on to anything else. Next, if you purchased Best Buy Geek Squad Protection or Total Protection, give them a call for some assistance. If not, give us a call so we can troubleshoot with you and figure out what's causing the issue. Contact us at: 1-888-935-8880 or via email: [email protected] we'll figure it out!
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