Questions & Answers

Q: QuestionIs the TV able to connect to the internet wirelessly?

• A:Answer Yes, the TV has wireless connectivity via Wi-Fi.

Q: QuestionWhat is the refresh rate of this TV?

• A:Answer The refresh rate of this TV is 60Hz.

Q: QuestionDoes this TV have screen mirroring capabilities?

• A:Answer Yes, this TV has screen mirroring capabilities.

Q: QuestionDoes this TV have a voice assistant built-in?

• A:Answer Yes, this TV has Google Assistant built-in.

Q: QuestionDoes this TV include a wall mount?

• A:Answer Yes, this TV includes a wall mount.

Q: QuestionHow many HDMI ports does the TV have?

• A:Answer The TV has a total of four HDMI inputs.

Q: QuestionDoes this tv come with a frame? If so what color? Where can you buy the frames?

Asked 1 week ago by NDR85.

• A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 50S7SG. This model comes with frames included at purchase, available in white, walnut, and ash white finishes. Additional frames can be purchased through our Encompass website (https://hisense.encompass.com/). Thanks again, Harley with the Hisense Support Team.

  Answered 1 week ago by HisenseProductExpert

  
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Q: QuestionDoes it stand or only mounted?

Asked 3 weeks ago by 23.

• A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 50S7SG. This model is compatible with both stand and wall‑mount setups. Thanks again, Harley with the Hisense Support Team.

  Answered 3 weeks ago by HisenseProductExpert

  
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Q: QuestionCan you please provide a template or the measurement between the wall mount brackets and the size of the brackets ? Need to know how large of a tv I can fit in my space

Asked 1 month ago by mountingmeasurements.

• A:Answer Hello, thank you for your interest in the Hisense 50S7SG. The TV is compatible with 300 x 200 VESA pattern wall mounts with M6 screws. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team

  Answered 1 month ago by HisenseProductExpert

  
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