“While watching a movie the screen went completely dark and wont come back on. You can here the sound fine. What would be the fix? Thank you for your time.”
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Try unplugging the tv for 30 seconds and see if that helps. If not the board went bad. This is a week later hope you got it fixed by now.
Sorry, there was a problem. Please try again later.Thank you for your interest in the Hisense 55R7E. We're sorry to hear that your television screen when dark which resulted in no picture being displayed. Based on the issues provided we urge for you to contact our customer support team. Please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
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