Questions & Answers

Q: QuestionCan you add apps to this tv? What apps comes on this tv

Asked 5 years ago by 1208.

• A:Answer Yes.

  Answered 5 years ago by Anonymous

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Q: QuestionIs this tv Bluetooth capable

Asked 6 years ago by EdKayal.

• A:Answer No, this TV does not support BT according to Manufacture website

  Answered 6 years ago by Djkudos

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Q: QuestionCan you attach this TV to a wall mount??

Asked 5 years ago by ESAN.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 55R6070E3. Yes you are able to mount the unit using a wall mount that supports the 300 x 200 VESA pattern. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionDoes this tv have a LAN port/Ethernet port

Asked 5 years ago by SK.

• A:Answer Hello SK, Thank you for your interest in the Hisense 55R6070E3. Yes this television has Ethernet LAN port. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionHow much does this weigh?

Asked 5 years ago by Weight.

• A:Answer Hisense specs sheet says 49lbs shipping weight and 37lbs weight with stands installed. 36lbs without.

  Answered 5 years ago by DengVerified Purchase

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Q: QuestionHow can I access websites on this tv? Thanks

Asked 6 years ago by Buster.

• A:Answer Hello Buster, Thank you for your interest in the 55R6070E3. You would need to connect your television to the internet and set up your Roku account then you would be able to download a web browser from the Roku TV store. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 6 years ago by HisenseProductExpert

  
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Q: QuestionDoes this TV support USB connection and optical audio connection? Thanks

Asked 6 years ago by Javed.

• A:Answer Hello Javed, Thank you for your interest in the 55R6070E3. The TV has 1 USB port and one optical audio connection port labeled Digital Audio Out on the back of the TV. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 6 years ago by HisenseProductExpert

  
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Q: QuestionHow do i take of store mode if a apple tv is connected to my hisense tv.

Asked 1 month ago by Mango.

Q: QuestionTv turns off and on continuously when turned on?

Asked 2 years ago by Scot.

Q: QuestionWdoes this tv have WiFi connectivity

Asked 5 years ago by Confused.

• A:Answer Yes. Both 2.4 and 5 GHZ bands.

  Answered 3 years ago by SGoldVerified Purchase

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Q: QuestionIs the tv Compatible with the PS5?

Asked 5 years ago by Chris.

• A:Answer It does not have hdmi 2.1

  Answered 5 years ago by ImsoicecoldVerified Purchase

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Q: QuestionI have a Dolby Amos system. Will this TV support Atmos? If, so, how should it be hooked up? Thanks

Asked 5 years ago by Wayne.

• A:Answer Hello Wayne, Thank you for your interest in the 55R6070E3. Yes the television does support Dolby Atnos. You can connect external sound devices to this television via HDMI ARC and Digital Optical connection. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionMy TV appears to have a film or screen protector on it as it doesn't go all the way to the edge. I can't seem to lift a corner. Is this one of those films that you remove after purchase or is it part of the screen?

Asked 5 years ago by Vannah.

• A:Answer Hello Vannah, Thank you for your interest in the 55R6070E3. No there is not a protective film on the screen of the unit. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionI have a 55" R7 series...what would make the TV turn back on after it has been turned off. Turns back on 15-20 minutes later then eventually powers down...only to turn back on again in 20 minutes or so....?

Asked 5 years ago by Steve.

• A:Answer Hello Steve, Thank you for your interest in the 55R6070E3. We're sorry to hear that the unit powers on by itself then back off again. This is not a typical issue with our units and we sincerely apologize for this inconvenience. Please perform a factory reset on the unit. To perform a factory reset, navigate to Settings > System > Advanced system settings > Factory reset, and then highlight Factory reset everything. Read the information on the screen to make sure you understand what this reset operation does. To proceed with the full factory reset, use the on-screen number pad to enter the code displayed on the screen, and then select OK to proceed. When the factory reset operation completes, the TV restarts and displays the first Guided Setup screen. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionHow is the sound mode of this TV?

Asked 5 years ago by Anonymous.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 55R6070E3. This television has full and detailed sound coming from the TV speakers. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWhat is the height and width with of this tv including the stand

Asked 5 years ago by Anonymous.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 55R6070E3. The dimensions of this television are 48.4” x 30.4” x 9.2” with the stand connected. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionCan this tv be mounted to the wall??

Asked 5 years ago by Pamd33.

• A:Answer Yes, the VESA wall mount standard is 300mm x 200mm for this particular television at 55”. Be sure to purchase a mount that matches or configures to the VESA wall mount standard. It should be listed on the box of the wall mount.

  Answered 5 years ago by QmapDotPubVerified Purchase

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Q: Questionis the hisense 55" class a good outdoor tv?

Asked 5 years ago by sharon.

• A:Answer Hello Sharon, Thank you for your interest in the 55R6070E3. Hisense does not recommend using the television outdoors. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWhen will this TV be available again at Best Buy? Can it be shipped from another store to Rock Hill. I will be glad to pay for it in advance! Hisense 55" class LED R6079E3 series - 2169p smart. 4k HIS TV WITH HER ROKU TV Thank you!

Asked 5 years ago by Angel52.

• A:Answer Hello Angel,Thank you for your interest in the Hisense 55R6070E3. We apologize for the delay with this specific model, please contact the local retailer for stocks and availabilty of this model. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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