A:AnswerHello Dave, thank you for your interest in the Hisense 55U6G. Some file formats that may be supported are .jpg, .mp3, .avi, .mkv, .mpg, and .ts. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerIT HAS BUILT-IN SPEAKERS WHICH ARE PRETTY GOOD. YOU CAN ADD A SOUND BAR, WHICH WOULD CUT OFF THE INTERNAL SPEAKERS AND PUT ALL THE SOUND OUT THROUGH THE SOUND BAR. PROBABLY CAN GET BETTER SOUND QUALITY THROUGH A GOOD SOUND BAR, BUT I FOUND THE BUILT-IN TO BE ADEQUATE FOR MY LIVING ROOM SIZE
A:AnswerHello Donnie, thank you for your interest in the Hisense 55U6G. This TV has 8GB internal storage. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerYou need to enable HDMI 2.0 "Enhanced" on each input you are using for a 4K source. Press the menu, go to "Input", select the desired input and select "HDMI Enhanced"
A:AnswerHello Clinton, thank you for your interest in the Hisense 55U6G. For information purchasing and availability of this model, please reach out directly to BestBuy. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHello RT, thank you for your interest in the Hisense 55U6G. The antenna input must be selected before you are able to change the channels with the remote. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHello NJ, thank you for your interest in the Hisense 55U6G. Unfortunately, we do not recommend this unit for outdoor use. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHello antnee, thank you for your interest in the Hisense 55U6G. Yes, you are able to connect your cable box to one of the HDMI ports If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerRed and white connections are audio connectors not video connections. It does have the red and white audio connectors which are used with both composite and component video connections, and it has yellow composite video connector. It does not have red, green, and blue component connections.
A:AnswerHello JC1999, thank you for your interest in the Hisense 55U6G. All Hisense remotes come pre-programmed to work with their specific model. You may try using your u7g/u8g remote with this unit but we cannot guarantee it will control all the functions of the television. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHello Kevin, thank you for your interest in the Hisense 55U6G. No ,the DirecTV Stream app cannot be downloaded from the Google Play Store. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHello Sa, thank you for your interest in the Hisense 55U6G. Unfortunately, Kodi cannot be downloaded from the Google Play Store. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHello Khellandros66, thank you for your interest in the Hisense 55U6G. We are sorry to hear that the Dolby Atmos is not functioning correctly. Please ensure your TV is updated to the firmware latest version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
