Questions & Answers
- Model:
- 55U6G
- |
- SKU:
- 6455171
Q: QuestionWhat file types are supported by the usb input.
Asked by Dave.
- A:Answer Hello Dave, thank you for your interest in the Hisense 55U6G. Some file formats that may be supported are .jpg, .mp3, .avi, .mkv, .mpg, and .ts. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionAny history of audio/lip sync issues?
Asked by Anonymous.
- A:Answer Audio lags a bit only when using BT.
Answered by kicker
Q: QuestionPlease confirm— Does the hisense u6g model 55U6G have Bluetooth capability. I need to Bluetooth headphones. Thanks!
Asked by Krl.
- A:Answer Yes. Navigate to 'add accessories' via 'settings', 'remotes and accessories'. Discover the device and pair!
Answered by kicker
Q: QuestionDoes the TV have bluetooth for use with external headphones?
Asked by hank.
- A:Answer Yes, it does. Pair via 'setting's, 'remotes and accessories'...
Answered by kicker
Q: QuestionIs this an outdoor tv?
Asked by Chris.
- A:Answer Not specifically for outdoor use. Maybe if you have a dry protected area, you can might use it outside, but it is designed for indoor use.
Answered by Pookie
Q: QuestionWhat is the refresh rate - 120Hz or 60 Hz?
Asked by Anonymous.
- A:Answer 60Hz
Answered by Tank
Q: QuestionDoes this TV Model# 55A6G have built-in speakers, or would I need a soundbar?
Asked by 5string.
- A:Answer IT HAS BUILT-IN SPEAKERS WHICH ARE PRETTY GOOD. YOU CAN ADD A SOUND BAR, WHICH WOULD CUT OFF THE INTERNAL SPEAKERS AND PUT ALL THE SOUND OUT THROUGH THE SOUND BAR. PROBABLY CAN GET BETTER SOUND QUALITY THROUGH A GOOD SOUND BAR, BUT I FOUND THE BUILT-IN TO BE ADEQUATE FOR MY LIVING ROOM SIZE
Answered by ELLE
Q: QuestionWhat is the internal memory size on Hisense 55" Class U6G Series for installing apps?
Asked by Donnie.
- A:Answer Hello Donnie, thank you for your interest in the Hisense 55U6G. This TV has 8GB internal storage. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionSet up TV and am disappointed in picture quality. Does a 4K HDMI cable have to be used to get full capability of viewing? Not good now.
Asked by Db.
- A:Answer You need to enable HDMI 2.0 "Enhanced" on each input you are using for a 4K source. Press the menu, go to "Input", select the desired input and select "HDMI Enhanced"
Answered by KevinG40
Q: QuestionIf I buy this online tonight, how long do I have to pick it up at the store? I live too far for delivery.
Asked by Clinton.
- A:Answer Hello Clinton, thank you for your interest in the Hisense 55U6G. For information purchasing and availability of this model, please reach out directly to BestBuy. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionCan the channel number buttons on the remote be used to directly access OTA TV channels from an antenna? Must the antenna input be selected first?
Asked by RicardoT.
- A:Answer Hello RT, thank you for your interest in the Hisense 55U6G. The antenna input must be selected before you are able to change the channels with the remote. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionIs this rates for outdoor use?
Asked by NJ.
- A:Answer Hello NJ, thank you for your interest in the Hisense 55U6G. Unfortunately, we do not recommend this unit for outdoor use. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionDoes this TV have an ethernet (LAN) port?
Asked by slewbop.
- A:Answer Yes, it does have a Ethernet port
Answered by MJMM
Q: Questionwill spectrum cable box work with this tv
Asked by antnee.
- A:Answer Hello antnee, thank you for your interest in the Hisense 55U6G. Yes, you are able to connect your cable box to one of the HDMI ports If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionDoes the u6g 75" have component (red and white) connections? thanks
Asked by JC1999.
- A:Answer Red and white connections are audio connectors not video connections. It does have the red and white audio connectors which are used with both composite and component video connections, and it has yellow composite video connector. It does not have red, green, and blue component connections.
Answered by Jeffrey
Q: QuestionCan the u7g/u8g remote be used with this model?
Asked by JC1999.
- A:Answer Hello JC1999, thank you for your interest in the Hisense 55U6G. All Hisense remotes come pre-programmed to work with their specific model. You may try using your u7g/u8g remote with this unit but we cannot guarantee it will control all the functions of the television. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionHello will directv stream app work on this tv ?
Asked by Kevin.
- A:Answer Hello Kevin, thank you for your interest in the Hisense 55U6G. No ,the DirecTV Stream app cannot be downloaded from the Google Play Store. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionHello, Can Kodi be installed on this?
Asked by Sa.
- A:Answer Hello Sa, thank you for your interest in the Hisense 55U6G. Unfortunately, Kodi cannot be downloaded from the Google Play Store. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionNo Atmos with Disney+ or HBO Max, using Onkyo TX-NR696 over ARC. Hopefully a firmware fix for this!
Asked by Robert.
- A:Answer Hello Khellandros66, thank you for your interest in the Hisense 55U6G. We are sorry to hear that the Dolby Atmos is not functioning correctly. Please ensure your TV is updated to the firmware latest version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

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