“I recently bought this TV. I have the 55" to it with my LG soundbar connected using the optical cable. I plugged it into this tv and it isn't working. The settings are different as well. Can you assist me?”
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Thank you for your interest in Hisense USA and the 65H6590F. We will be more than happy to assist you with your Soundbar not connecting to the TV. First off can you please access the settings menu by pressing the gear icon on your remote control and going to the device preferences, Please then access the Sound/Audio Settings and go to the Speakers option after which you will set the speakers option to Optical. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
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