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Hello Matty, Thank you for purchasing a Hisense product and for taking the time to provide us with feedback. In our experience, moving the TV closer to the router, and resetting the router are potential fixes for this issue. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution. We look forward to hearing from you! Harley with the Hisense Support Team
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