“Disney+ was uninstalled and Google Play will not open to allow me to download. Microphone doesn’t work, it repeats your request then remains on the home page. Why did it uninstall my app and why can’t I open the app store to fix it?”
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Hello Hisense Customer, Thank you for your interest in the Hisense 65H6570F. We're so sorry that your television uninstalled the Disney and the google play store will not open, Please perform a factory reset buy going to settings>>device preferences>>reset, as per the microphone not working, We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
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