Questions & Answers
- Model:
- 65S7N
- |
- SKU:
- 11039005
Highly rated by customers for: Picture Quality, Design, Wall Mount
$999.99$999.99
Save $300
The comparable value is Comp. Value: $1,299.99
Page Showing 61-72 of 72 questions
Q: QuestionCan the Canvas TV be mounted 90 degrees and show art on it that way?
Asked by Moody.
- A:Answer I mounted the 65” and the supplied mount doesn’t support this!
Answered by Mark
Q: Questiondoes the mounting frame that is included have any ability to adjust left to right how TV sits on the mount so TV can be centered between two objects ?
Asked by DonM.
- A:Answer Hi DonM, Thank you for your interest in the Hisense 65S7N. The TV comes with an ultra-slim wall mount that provides a flushed look. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionHung the TV successfully flush against the wall. However, it’s not perfectly level (user error by me). I’m noticing it slants slightly to the left. How can I correct this without totally redoing it? Most stands have adjusters for imperfections
Asked by mw87.
- A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 65S7N. We recommend referring to the installation guide provided with the unit. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
Q: QuestionCan I use my own mount to mount this to the wall so I can swivel the tv to watch from a different angle at times?
Asked by Jerome.
- A:Answer From what I can tell, the operating system on the TV does not allow for that. However, if you attach the TV to a PC and use it as a monitor, you can set the orientation to portrait and use it that way. Of course, you lose all the functionality of the art-mode such as light dimming, motion detection, auto shut-off, etc. The problem I see with this the TV is loosely hung on a wall mount which has these flat hooks that the 2 bars drape across. There are other mount points on the back of the TV, but it doesn't appear to be designed for portrait mounting out of the box. You'd need to find a different way to mount it.
Answered by TJSher
Q: QuestionHow does this handle cord management so they are hidden? The Frame comes with only one cord.
Asked by anbrockmeier.
- A:Answer The cords all have to be run separately for each input/output type. But the TV runs well off wi-fi, so all you really need to hide in the wall is the power cord and an audio cable to your stereo (unless you plan on using the built-in TV speakers, which are pretty decent). Every home is different, so the difficulty level for running multiple cables to their destinations is dependent on your personal situation.
Answered by TJSher
Q: QuestionIn art mode, Is there a way to adjust the size of my uploaded photo to cover the entire screen.
Asked by Anonymous.
- A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 65S7N. The Art Mode can be switched on upon initial setup once CanvasTV is powered up. Once the feature is turned on, it will activate automatically when the TV is powered off. The user can also set the amount of time Art Mode stays on before it turns off. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
Q: QuestionDoes the Canvas series support 4k streaming from its native apps like Netflix?
Asked by MarkB.
- A:Answer I have the 55 inch version and I can confirm that the built in apps DO NOT support 4k. You need to use a streaming HDMI device. Very disappointing! No where does it say this in specs. Hisense hasn't answered my email inquiring about this.
Answered by Dbott
Q: QuestionDoes the screen have burn out from having the art displayed.
Asked by Anonymous.
- A:Answer I want the canvas art pic on for a long time how do I set it
Answered by Anonymous
Q: QuestionCan I replace ambient mode with art mode? When I haven't touched the TV for sometime it goes into Google tvs ambient mode. I would like it to display the Hisense art mode instead. I can't figure out how to deactivate this.
Asked by Dmmascari.
- A:Answer How long will the canvas art stay on I would like to stay on always when not watching a tv show
Answered by Anonymous
Q: QuestionHow do I keep art mode on a single picture vs slide show
Asked by AC.
- A:Answer When you’re in art mode, select the menu button on your remote. A drop down will appear at the bottom left of the screen. Select Art Mode settings. A new menu will appear. Under Rotation select Disable.
Answered by Personwhoreadthequestion
Q: QuestionThe power cord seems to be a standard form factor at the AC Outlet? What is the best method for plugging into an outlet that would be behind the tv while maintaining a slim profile. How recessed of an outlet would be needed for slim profile installation?
Asked by Godzilla.
- A:Answer We just purchased the Canvas tv and we are so disappointed in the power cord. We purchased a recessed outlet to replace the standard outlet behind our tv. Even with the recessed outlet, the tv does not sit flat on the wall. We have purchased a flat power cord adapter in hopes this will fix the issue. Very confused as to why Hisense would not include the correct power cord needed for a tv such as this.
Answered by Anonymous
Q: QuestionWhere do I get a different frame?
Asked by Tani.
- A:Answer Hi Tani, Thank you for your interest in the Hisense 65S7N. The frames can be purchased by visiting (https://shop.hisense-usa.com/collections/tv-accessories). If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert
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