“Why is my earc/arc not active? The earc/arc is not highlighted and I am not able to connect the TV to my receiver.”

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• enable it in settings

  Answered by audio131 4 years ago

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• Hello Boro, thank you for your interest in the Hisense 65U7G. We're so sorry to hear that your ARC is not active. Please ensue you enable the consumer electronic controls (CEC). To do this, please go to Settings > Inputs > Consumer Electronic Control (CEC). If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered by HisenseProductExpert 4 years ago

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