“TV does not respond to remotes. Turns on and off at any time. When picture does appear it starts small and slowly over period of 2 to 5 minutes gets larger. Only one channel usually the default channel for the TV. Other channel which has appeared briefly.”
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Hello Skip, thank you for choosing the Hisense 65UR9SG and for sharing your feedback with us. We are truly sorry to hear that the unit is not responding to the remote and is power cycling. This isn't the home theater experience we want for our customers. We recommend that you perform a system reset (Settings> System> Factory Reset) or a firmware update (Settings > System > System update). If the issue still persists, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thank you, Harley with the Hisense Support Team.
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