Another person said the U8G does not actually run at 120hz at 4K resolution. This person said that at 4K, the resolution is "cut in half" and "is blurry." Does this also apply to the U7G? Can you please explain what the problem with the U8G was? null

Question

Lbuckner84 · Accepted Answer

No this does not happen to my u7g

HisenseProductExpert · Answer

Hi MichaelZ, thank you for your interest in the Hisense 75U7G. The native refresh rate of this TV is 120Hz and two of the HDMI ports do support 4K at 120Hz. The issue with the U8G series was resolved with a firmware update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

Answered by HisenseProductExpert 3 years ago

“Another person said the U8G does not actually run at 120hz at 4K resolution. This person said that at 4K, the resolution is "cut in half" and "is blurry." Does this also apply to the U7G? Can you please explain what the problem with the U8G was?”

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