Questions & Answers

Q: QuestionCan somebody post their recommended settings for the 75U7G? Some of the reviews here say that it really needs adjusting from what you get right out of the box. TIA

Asked 4 years ago by RobertR.

• A:Answer I read a lot of reviews and watched a lot of YouTube videos before deciding to take the plunge. I was expecting to have a hard time with calibration after what I read and heard. I think maybe I won the panel lottery because mine was pretty awesome straight out of the box, I really just turned the colour up slightly for my personal taste. Now is the best time to buy because they just released an 100 day love it or return it guarantee, so any trouble and you can return. Yes a LG C1 is better. Yes a Samsung q90 is better but this tv doesn't cost over 3 grand and neither is $2k better. Take the plunge, hisense will take it back if you're not happy.

  Answered 4 years ago by StuartVerified Purchase

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Q: QuestionWhy do the two online setup manuals differ on VESA specifications? For the 75U7G, one says 600x300 with M6 screws while the other says 600x400 with M8 screws. Both say 9.5-11.5 mm of each screw should extend from the rear cover of the TV inside. Thanks

Asked 4 years ago by RobertR.

• A:Answer Hello RobertR, thank you for your interest in the Hisense 75U7G. The correct VESA pattern is 600×400 with M8 screws. Thank you for pointing out this error! If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 4 years ago by HisenseProductExpert

  
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Q: QuestionThe spec sheet for the 75U7G says that the stand legs can be placed so that the stand measures 26.1 x 14.5 inches. Can you post a picture of the TV showing the stand in this position? Thanks.

Asked 4 years ago by RobertR.

• A:Answer Although they say there are 2 positions for the stand, and I've seen videos showing the 2 mine only had the wider position. I believe the 2 places to choose from are only on the 55 and 65 inch versions the 75 inch version only has the wider setting.

  Answered 4 years ago by StuartVerified Purchase

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Q: QuestionWhat is the distance between legs of a 75" U7G TV. If you can mount the legs in 2 places, then what are each distance. A spec sheet that I found says: 59.3" and 26.1", but it's hard to believe that 26.1" is correct.

Asked 4 years ago by Al.

• A:Answer Hello Al, Thank you for your interest in the Hisense 75U7G. The TV Stand Width 59.3 x 14.5 inches / 26.1 x 14.5 inches. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team

  Answered 4 years ago by HisenseProductExpert

  
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Q: QuestionIf I use a Roku device for this TV will I have to use the Google interface at all?

Asked 4 years ago by TonyC.

• A:Answer No, I don't use the Google interface at all. I use an Xbox and an Apple TV. When I turn on the Apple TV, it automatically turns the TV on and puts it on the correct input. So I never see the google tv part ever. AFter the initial setup, I disconnected the wifi on the tv and haven't used it since.

  Answered 3 years ago by bobo

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Q: QuestionHow does U7G 75 inch perform in a brightly lit room (natural light)? Use blinds but still a good bit of indirect light. Currently using Sony IPS panel and during dark TV scenes clarity is not good (day or night viewing). Should I expect same with U7G?

Asked 4 years ago by bsecure.

• A:Answer No. This tv is very bright. You will not have an issue.

  Answered 4 years ago by FastbleckVerified Purchase

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Q: QuestionWISA setup and or sound alternatives, does this TV have the WISA built in to it already or does it need an adapter? If not, how do i connect the tv to the WISA speakers? Also any recomendations on a sound bar to work with this tv?

Asked 3 years ago by bblifer.

• A:Answer Hello kegsworth, thank you for your interest in the Hisense 75U7G. Unfortunately, this TV does not support WiSA. You are able to connect a sound bar to this TV using Bluetooth, HDMI-eARC, optical and auxiliary connections. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 3 years ago by HisenseProductExpert

  
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Q: QuestionIs this television Bluetooth compatible? Is it Apple TV included?

Asked 4 years ago by Mark.

• A:Answer The answer to both questions is yes.

  Answered 4 years ago by PopRandVerified Purchase

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Q: QuestionFor the 75" model of the U7G, how far are the two bottom VESA screw holes on the back from the bottom of the TV? Thanks in advance.

Asked 4 years ago by RobertR.

• A:Answer No clue tv is already hanging on wall

  Answered 3 years ago by JamesVerified Purchase

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Q: QuestionHow much could I sale my 75 inch u7G model it’s in great condition

Asked 1 year ago by Mark.

Q: QuestionMy Hisense 75 inch U7G will switch off a show and go back to neflix hulu...whatever you are on. you have to go back to the show and start where you left off. did that 2 or 3 time last night while watching a series on Netflix. love the tv if not for this.

Asked 3 years ago by Curt.

• A:Answer I also had this issue. After tv updated it seemed to go away for now.

  Answered 3 years ago by ExcellentVerified Purchase

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Q: Questionhow do i get tv to 120hz it comes on at 60hz and i put it on hdmi 3 like it said

Asked 3 years ago by phil.

• A:Answer I had this issue with my Xbox. Turns out my hdmi cable even though it was gold plated could not display 120hz. Had to go get a top of the line hdmi cable

  Answered 3 years ago by ExcellentVerified Purchase

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Q: QuestionAnother person said the U8G does not actually run at 120hz at 4K resolution. This person said that at 4K, the resolution is "cut in half" and "is blurry." Does this also apply to the U7G? Can you please explain what the problem with the U8G was?

Asked 3 years ago by MichaelZ.

• A:Answer No this does not happen to my u7g

  Answered 3 years ago by Lbuckner84

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Q: QuestionQUESTION FOR HISENSE: I need to know if the American version of the 75" U7G uses a VA or IPS panel? Please confirm this to me somehow. I'm asking in such a way because there is another spot from six months ago where this website has confusing responses.

Asked 3 years ago by MichaelZ.

• A:Answer The 75U7G uses an IPS screen, unlike the siblings the 55” & 65” they use VA panels. This is straight from Hisense directly after I contacted them with my concerns as well.

  Answered 3 years ago by Tazman812

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Q: QuestionDoes this TV have a ATSC 3.0 tuner or just the ATSC 1.0 tuner ? -thanks

Asked 3 years ago by ATSCEnthusiast.

• A:Answer Hi ATSCEnthusiast! This TV has an ATSC 1.0 tuner.

  Answered 3 years ago by HisenseProductExpert

  
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Q: QuestionDoes this 7UG come with a single center stand option? My current table will not fit legs at each end. Thank you!

Asked 3 years ago by Anonymous.

• A:Answer Hello, thank you for your interest in the Hisense 75U7G. Regrettably, this TV does not have a center stand option. The TV stand width is 59.3 x 14.5 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 3 years ago by HisenseProductExpert

  
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Q: QuestionIs it dual tuner ntsc/pal?? Is it dual voltage 110/220v?

Asked 3 years ago by Spero.

• A:Answer Hello Spero, thank you for your interest in the Hisense 75U7G. This TV uses an ATSC tuner and the power supply is AC 120V. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 3 years ago by HisenseProductExpert

  
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Q: QuestionCan the TV run Bluetooth speakers/headphones directly?

Asked 4 years ago by GB.

• A:Answer Hello GB, thank you for your interest in the Hisense 75U7G. Yes, you are able to connect speakers/headphones to this TV using Bluetooth. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team.

  Answered 4 years ago by HisenseProductExpert

  
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Q: QuestionWhat is the VESA pattern? 600x300 mm given in the specs conflicts with the picture of the back of this TV. My guess is that if that really is a picture of the back of the 75U7G, the VESA pattern is 300x200.

Asked 4 years ago by RobertR.

• A:Answer I see the same picture is used on this site for the back of the 55", 65" and 75" U7Gs. Obviously it can't be really of the 75U7G because of the hole distance.

  Answered 4 years ago by RobertR

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