“What is the return policy for receiving damaged or defective tv”
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Hi Susan, Thank you for your interest in the Hisense 85U6N. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
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