When wall mounting, do the spacers sit against the TV or against the bracket. TV is blowing fuses when placed on wall. Works fine when off the wall hanger. Is the plastic back of TV flexing when mounted? I'm using correct hanger. Did screws go into TV? null

Question

An2nee68 · Accepted Answer

This TV is so heavy unless you’re going through with concrete screws just sit it on a stand

HisenseProductExpert · Answer

Hi Dino, Thank you for your interests in the Hisense 98QD5QG. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

Answered by HisenseProductExpert 2 days ago

“When wall mounting, do the spacers sit against the TV or against the bracket. TV is blowing fuses when placed on wall. Works fine when off the wall hanger. Is the plastic back of TV flexing when mounted? I'm using correct hanger. Did screws go into TV?”

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