Questions & Answers

Q: QuestionWhat is the refresh rate of the TV's panel?

• A:Answer The refresh rate of the TV's panel is 144Hz.

Q: QuestionHow many USB ports does the TV have?

• A:Answer The TV has a total of two USB ports.

Q: QuestionDoes this TV support Dolby Atmos sound?

• A:Answer Yes, this TV supports Dolby Atmos surround sound.

Q: QuestionDoes this TV have screen mirroring capabilities?

• A:Answer Yes, this TV has screen mirroring capabilities using Google Cast.

Q: QuestionIs the TV able to connect to the internet wirelessly?

• A:Answer Yes, the TV has wireless connectivity via Wi-Fi.

Q: QuestionAre there built-in speakers in this TV?

• A:Answer Yes, this TV has built-in speakers.

Q: QuestionWhen wall mounting, do the spacers sit against the TV or against the bracket. TV is blowing fuses when placed on wall. Works fine when off the wall hanger. Is the plastic back of TV flexing when mounted? I'm using correct hanger. Did screws go into TV?

Asked 2 months ago by Dino.

• A:Answer This TV is so heavy unless you’re going through with concrete screws just sit it on a stand

  Answered 1 month ago by An2nee68Verified Purchase

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Q: QuestionDoes it have a built-in woofer

Asked 3 months ago by Anonymous.

• A:Answer Hi Hisense Customer, thank you for your interest in the Hisense 98QD5QG. The TV has a built-in subwoofer. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected].

  Answered 2 months ago by HisenseProductExpert

  
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Q: QuestionHow many nits of brightness?

Asked 4 months ago by ThomasM.

• A:Answer Hi Tomac, thank you for your interests in the Hisense 98QD5QG. The TV comes with 400 nits peak brightness. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionDistance between stand legs?

Asked 4 months ago by Anonymous.

• A:Answer Yes, the details are incorrect. The legs are a tick under 69 inches apart. I would have gone with the 100" had I known this. I went for the 98 because I wanted more weight towards the center of my TV stand, now it's very close to the edges. Living in the edge!!! Joys of buying online.

  Answered 4 months ago by AnonymousVerified Purchase

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Q: Questionbrightness?

Asked 4 months ago by Anonymous.

• A:Answer Brightness and color was a little bit uneven. I was unhappy with the bleeding of light from around the edges and some splotchiness. Blacks were not dark enough.. This would be fun in a room with low light on the average.

  Answered 4 months ago by GaryBVerified Purchase

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Q: Questiondo the TV's come with the App " MirrorCast" ?

Asked 2 days ago by GC.

• A:Answer Hi GC, thank you for your interest in the Hisense 98QD5QG. No, The App "Mirror Cast" does not come with the TV. The google TV only has a built in "Google Cast, Apple AirPlay, Chromecast and Miracast"

  Answered 1 day ago by HisenseProductExpert

  
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Q: QuestionI use to be able to get the youtube channel but not any more since yesterday how can I reset the tv to new start

Asked 1 week ago by Nash.

• A:Answer Hi Nash, thank you for your interest in the Hisense 98QD5QG. We apologize for the issue you're having with the application, to have a reset done select on the settings > System > About > Reset > Factory reset. If you're still having the same issue, please give us a call at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 1 week ago by HisenseProductExpert

  
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Q: QuestionDoes this tv let me screen mirror my iphone?

Asked 1 month ago by Jose.

• A:Answer Hi Jose, thank you for your interest in the Hisense 98QD5QG. Yes, the TV supports apple air play.

  Answered 3 weeks ago by HisenseProductExpert

  
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Q: Questionwhat is the weight of the TV?

Asked 1 month ago by Fres.

• A:Answer 120 lbs but it does have actual handles on the rear of the tv

  Answered 1 month ago by CristofherTVerified Purchase

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Q: QuestionIs there a way to have sound play through both the tv speakers and an eARC soundbar simultaneously?

Asked 1 month ago by George.

• A:Answer Hi George, Thank you for your interest in the Hisense 98QD5QG. The TV does not support dual audio. If you have any further questions or concerns, please reach out directly to our dedicated support team at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley, with the Hisense Support Team.

  Answered 1 month ago by HisenseProductExpert

  
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Q: QuestionHow the 1 year warranty from manefactur worked if something happen are they came to the house to fix it since it's to big

Asked 2 months ago by Peace.

• A:Answer Hi Adam, thank you for your interest in the Hisense 98QD5QG. The TV comes with a one-year manufacturer's warranty which covers parts and labour. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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Q: Questionis there a wall bracket for this tv

Asked 2 months ago by Ri.

• A:Answer Hi Ri, Thank you for your interests in the Hisense 98QD5QG. Any wall mount that conforms to the 600 x 300 VESA stand pattern will work with this TV. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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Q: QuestionCan you hook the internet directly to teh tv rather than using wireless?

Asked 2 months ago by Internet.

• A:Answer Hi Hisense Customer, Thank you for your interests in the Hisense 98QD5QG. Yes, you can connect an Ethernet cable to access a network or the internet. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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