“does the air filter in the homes hap 424 already in the product? how do you get the purifier open on the side, it is hard to open”
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The filter is typically already in the air purifier. But, the filter may be enclosed in plastic, so you need to open the air inlet grill. The plastic needs to be removed. Please follow the instruction booklet directions. Please place the air purifier on a firm surface so that you can grasp the unit's door. For assistance, please call Holmes® at 1-800-546-5637; Monday through Saturday from 8 AM to 8 PM, EST. Thank you.
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