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Check to make sure that hot air isn't escaping through the exhaust hose between the unit and the window. I had that issue.
Sorry, there was a problem. Please try again later.Hi, our portable air conditioners work best in well insulated, enclosed spaces. Though this unit can cool a space upto 450 sq.ft, room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo @jmatek. We look forward to making this right for you. Thank You!
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