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Hi, please check the set temperature on the thermostat. The temperature should be lower than the ambient temperature and it can be set between 16°C- 32°C (61°F- 89°F). Also, room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiencies of these units. Please do feel free to call us at 1-800-474-2147 (Monday - Friday between 8:30 am - 5:30 pm) or send us a note at [email protected] will be happy to assist you. Thank You !
Sorry, there was a problem. Please try again later.Hello, Please contact the manufacturer for the answer to this question. Thank you
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