“When I previously purchased this HEPA unit, it included 3 filters with the black filter screen. When I went to order replacement filters, I could only get 2 hepas and 1 screen? WHY? No Option. Extra cost for an addt'l filter.”
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We’re truly sorry for any confusion about the filter replacements for your air purifier. Please contact our team at [email protected] if you need assistance finding additional filters. We're here to help!
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